[Freeswitch-users] Polycom headache

João Mesquita jmesquita at freeswitch.org
Wed Mar 25 02:47:56 MSK 2015


For future reference, Spencer was right. Without that obscure, never
mentioned option, it all works great!

Thank you Spencer!

Regards,
João Mesquita

On Tue, Mar 24, 2015 at 2:49 PM, Moishe Grunstein <max at nysolutions.com>
wrote:

>  We are on various 4 and 5 revisions and it works.
>
>
>
> Thanks,
>
>
>
> Moishe Grunstein
>
> Tornado Computer Systems, Inc.
>
> 212.400.7650 888.IPPBX.US
> *Service Request Email: support at nysolutions.com <support at nysolutions.com> *
>
> [image: cid:image001.jpg at 01C72F94.9EE45D60] <http://www.nysolutions.com/>
>
> Computer Networking * Managed Services * IP Video Surveillance * Network
> Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network
> Security * Site Surveys * CMS
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *João
> Mesquita
> *Sent:* Tuesday, March 24, 2015 1:15 PM
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] Polycom headache
>
>
>
> They are all IP331 and IP550 on firmware 4.0.8 (latest). I am giving
> Spencer's suggestion for a spin and will report back ASAP.
>
>
>
> Thanks Spencer!
>
>
>   João Mesquita
> FreeSWITCH™ Solutions
>
>
>
> On Tue, Mar 24, 2015 at 1:52 PM, Michael Jerris <mike at jerris.com> wrote:
>
>  which phone models?  what firmware are they on?
>
>
>
>
>
>  On Mar 24, 2015, at 12:27 PM, João Mesquita <jmesquita at freeswitch.org>
> wrote:
>
>
>
> Moishe, what UC software version are you using?
>
>
>
> MikeJ, I've set this on the web interface as well as provisioning and it's
> like it doesn't care, it will send 0.0.0.0 anyway. Knowing a firmware
> version that will make this work would be awesome.
>
>
>   João Mesquita
> FreeSWITCH™ Solutions
>
>
>
> On Tue, Mar 24, 2015 at 12:43 PM, Michael Jerris <mike at jerris.com> wrote:
>
>  Brian found this in the admin guide:
>
>
>
> Enable Call Hold Parameter Function
>
> Specify whether to use RFC 2543 (c=0.0.0.0) or RFC 3264 (a=sendonly or
> a=inactive) for outgoing hold signaling.
>
> Specify whether to use sendonly hold signaling. Configure local call hold
> reminder options. Specify the music-on-hold URI.
>
> Example Call Hold Configuration
>
> template > parameter
>
> sip-interop.cfg > voIpProt.SIP.useRFC2543hold
>
> sip-interop.cfg > voIpProt.SIP.useSendonlyHold sip-interop.cfg >
> call.hold.localReminder.* sip-interop.cfg > voIpProt.SIP.musicOnHold.uri
>
>
>
>   On Mar 24, 2015, at 11:25 AM, João Mesquita <jmesquita at freeswitch.org>
> wrote:
>
>
>
> I am deeply sorry, I've hit send too early. Damn Gmail...
>
>
>
> Guys, I am sure most of you have been through this but this is my first
> time. I am having a HOLD problem with Polycom where they refuse to work
> according to the "new" RFC3624 using SDP a attributes (sendonly/recvonly)
> to indicate hold and keep sending 0.0.0.0 as the old RFC2543. I guess this
> is a known thing since I've found several hits on Google about it and they
> even created an option for it on their provisioning material.
> Unfortunately, it doesn't work. No matter what I set on the
> voIpProt.SIP.useRFC2543hold option, it still sends 0.0.0.0 as follows:
>
>
>
> v=0
>
> o=- 1167669703 1167669704 IN IP4 0.0.0.0
>
> s=Polycom IP Phone
>
> c=IN IP4 0.0.0.0
>
> t=0 0
>
> m=audio 2228 RTP/AVP 8 101
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:101 telephone-event/8000
>
>
>
> I've also looked into FS code and I've found something on the lines of,
> but this is not kicking in either (granted, I am using 1.4.14 still and I
> really don't believe FS should cope with this crap either).
>
>
>
> *if* ((sdp->sdp_connection && sdp->sdp_connection->c_address && !strcmp(
> sdp->sdp_connection->c_address, "0.0.0.0"))) {
> switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_WARNING,
> "RFC2543 from March 1999 called; They want their 0.0.0.0 hold method
> back.....\n");
> sendonly = 2; /* global sendonly always wins */
> }
>
>
>
> So, why am I coming to this ML for help? I wanted to know how did you guys
> figure this out, is there an exact firmware version where Polycom has this
> figured out or is it one of those long lasting ones that Polycom never
> cares to address?
>
>
>
> And btw, I tried with UC software version 4.0.8 and 4.0.7.
>
>
>
> Thank you,
>
> João Mesquita
>
>
>
> On Tue, Mar 24, 2015 at 12:19 PM, João Mesquita <jmesquita at freeswitch.org>
> wrote:
>
>
>
> Guys, I am sure most of you have been through this but this is my first
> time. I am having a HOLD problem with Polycom where they refuse to work
> according to the "new" RFC3624 using SDP a attributes (sendonly/recvonly)
> to indicate hold and keep sending 0.0.0.0 as the old RFC2543. I guess this
> is a known thing since I've found several hits on Google about it and they
> even created an option for it on their provisioning material.
> Unfortunately, it doesn't work. No matter what I set on the
>
>
>
> <pre>
> if ((sdp->sdp_connection && sdp->sdp_connection->c_address &&
> !strcmp(sdp->sdp_connection->c_address, "0.0.0.0"))) {
> switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(session), SWITCH_LOG_WARNING,
> "RFC2543 from March 1999 called; They want their 0.0.0.0 hold method
> back.....\n");
> sendonly = 2; /* global sendonly always wins */
> }
>
> João Mesquita
>
>
>
>
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>
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>
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