[Freeswitch-users] callcenter does not exit if all agents are 'In a queue call'
Vik Killa
vipkilla at gmail.com
Mon Mar 9 17:23:25 MSK 2015
Hello,
I'm trying to configured callcenter to exit app and return to dialplan IF
all agents are currently on a call.
I've tried many different strategies and timeouts to very low (like 1
second)
Still the call will sit in the queue.
I've tested this in callback mode with an external agent (outbound call)
The agent's state is 'In a queue call'
This seems like an obvious feature one would need from callcenter, yet I
cannot figure out how to configure callcenter this way.
Thanks in advance.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20150309/96395f51/attachment.html
Join us at ClueCon 2016 Aug 8-12, 2016
More information about the FreeSWITCH-users
mailing list