[Freeswitch-users] multi-tenant registration for Cisco spa 112

[Moishe Grunstein]

Are you registering to the FQDN of the domain?
Is there any NAT involved? PBX behind NAT? phones behind NAT?

Thanks,

Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650 888.IPPBX.US
Service Request Email: support at nysolutions.com<mailto:support at nysolutions.com>
Polycom Certified VAR
Microsoft Small Business Specialist, Cisco SMB Select Certified
[cid:image001.jpg at 01C72F94.9EE45D60]<http://www.nysolutions.com/>
Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS

From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Robert Oldham
Sent: Thursday, January 1, 2015 7:49 PM
To: freeswitch-users at lists.freeswitch.org
Subject: [Freeswitch-users] multi-tenant registration for Cisco spa 112

I am a freeswitch noob, so please forgive me if my questions are not coherent with proper concepts. I have made an earnest attempt to find clues to my problem on the wiki and elsewhere, but suspect I am asking the wrong questions.

Problem:
I cannot get a Cisco spa 112 to register properly.

Context:
I am trying to put together a proof of concept multi-tenant freeswitch server. After reading the book FreeSWITCH 1.2 by Anthony Minessale, I used the FusionPBX install script to get freeswitch 1.4.14 built on a fresh Ubuntu 12.04 install. I configured a domain name to point to the new server. On the server I added the domain in the directory and 3 users/extensions along with several sip gateways. The gateways work. One of the extensions has a Grandstream GXP2160 registered successfully, another has a Zoiper soft phone registered successfully.

Details:
I have tried to configure and get a Cisco SPA 112 to register on the 3rd extension. However, it is failing to register. I have watched the sip trace and packet capture. Both show the same thing: the Cisco SPA sends a sip register request to which sofia responds with a 401 "unauthorized". Then, instead of sending a sip register with an authorization digest as the other phones do, the Cisco spa 112, sends another generic sip register request, which elicits another 401 "unauthorized" from sofia. This repeats a few times, and then the spa 112 gives up, waits 40 seconds and then does it all over again.

I have had this device registered with an asterisk server without trouble. I have reset the device to factory defaults and updated the firmware, all without any change.

The domain name is fairly long. Don't know if that might be a factor.

Any clues where I might look next or tests I might try for more information?

Thank you,

Robert Oldham
Oldham Technology
Phone: (801) 877-2190
Email: robert at oldhamtechnology.com<mailto:robert at oldhamtechnology.com>
Website: https://www.oldhamtechnology.com
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