[Freeswitch-users] Pickup from a Queue - mod_callcenter

Michael Jerris mike at jerris.com
Fri Aug 28 17:23:08 MSD 2015


Seems a reasonable way to pick a specific call.

On Friday, August 28, 2015, Raphael Lechner <raphael.lechner at gmail.com>
wrote:

> Hi,
>
> We have a customer that want to Pickup from time to time a call from a
> queue.
> It seems that picking up a call from a Queue is not intended to be used in
> combination with a Queue or I’m wrong with that?
>
> I created a solution for that customer that store the UUID in a database
> via a python script before the caller gets into the queue and a function to
> retrieve that UUID if the caller is still in the queue and to pick up with
> that UUID.
> After the call get answered the UUID get deleted.
>
> This function is working fine, but maybe somebody knows a better way to
> picking up calls from a Queue?
>
> Thanks in advance,
> Raphael
>
>
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