[Freeswitch-users] one remote phone unable to make external calls

Michael Collins msc at freeswitch.org
Thu Oct 16 02:30:49 MSD 2014 

Have you reviewed the SIP traffic? Can the phone make calls but not receive
calls or vice versa? Does the call work for 30 seconds and then stop?
Reason I ask is that when I hear that a remote phone doesn't work and
there's a recovery on timer expire I think of the dreaded four-letter word:
NAT.

I'd check out some of the NAT-related info on the wiki or in the FreeSWITCH
1.2 book.
-MC


On Wed, Oct 15, 2014 at 10:06 AM, Charles Bujold <cjbujold at accra.ca> wrote:

> Having an issue with a remote office phone being unable to make external
> calls.  Any assistance on how to fix would be appreciated.
>
> The error I see in the log file are as follows:
>
>
>
>
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_session.c:1053 Send signal sofia/external/15061239182 [BREAK]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_session.c:1053 Send signal sofia/external/15061239182 [BREAK]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_session.c:1053 Send signal sofia/external/15061239182 [BREAK]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> sofia.c:6423 Channel sofia/external/15061239182 entering state
> [terminated][408]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [NOTICE]
> sofia.c:7306 Hangup sofia/external/15061239182 [CS_CONSUME_MEDIA]
> [RECOVERY_ON_TIMER_EXPIRE]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_channel.c:3222 Send signal sofia/external/15061239182 [KILL]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_session.c:1388 Send signal sofia/external/15061239182 [BREAK]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:472 (sofia/external/15061239182) Running State
> Change CS_HANGUP
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:735 (sofia/external/15061239182) Callstate
> Change DOWN -> HANGUP
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:737 (sofia/external/15061239182) State HANGUP
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> mod_sofia.c:413 Channel sofia/external/15061239182 hanging up, cause:
> RECOVERY_ON_TIMER_EXPIRE
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:60 sofia/external/15061239182 Standard HANGUP,
> cause: RECOVERY_ON_TIMER_EXPIRE
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:737 (sofia/external/15061239182) State HANGUP
> going to sleep
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:504 (sofia/external/15061239182) State Change
> CS_HANGUP -> CS_REPORTING
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_session.c:1388 Send signal sofia/external/15061239182 [BREAK]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:472 (sofia/external/15061239182) Running State
> Change CS_REPORTING
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:823 (sofia/external/15061239182) State
> REPORTING
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:104 sofia/external/15061239182 Standard
> REPORTING, cause: RECOVERY_ON_TIMER_EXPIRE
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:823 (sofia/external/15061239182) State
> REPORTING going to sleep
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_state_machine.c:498 (sofia/external/15061239182) State Change
> CS_REPORTING -> CS_DESTROY
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_session.c:1388 Send signal sofia/external/15061239182 [BREAK]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG]
> switch_core_session.c:1615 Session 81 (sofia/external/15061239182) Locked,
> Waiting on external entities
>
> 659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [DEBUG]
> switch_ivr_originate.c:3695 Originate Resulted in Error Cause: 102
> [RECOVERY_ON_TIMER_EXPIRE]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [NOTICE]
> switch_core_session.c:1633 Session 81 (sofia/external/15061239182) Ended
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [NOTICE]
> switch_core_session.c:1637 Close Channel sofia/external/15061239182
> [CS_DESTROY]
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG]
> switch_core_state_machine.c:626 (sofia/external/15061239182) Running State
> Change CS_DESTROY
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG]
> switch_core_state_machine.c:636 (sofia/external/15061239182) State DESTROY
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG]
> mod_sofia.c:323 sofia/external/15061239182 SOFIA DESTROY
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG]
> switch_core_state_machine.c:111 sofia/external/15061239182 Standard DESTROY
>
> 34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG]
> switch_core_state_machine.c:636 (sofia/external/15061239182) State DESTROY
> going to sleep
>
> 659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [INFO]
> mod_dptools.c:3234 Originate Failed. Cause: RECOVERY_ON_TIMER_EXPIRE
>
> 659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [NOTICE]
> switch_channel.c:4681 Hangup sofia/internal/426 at 192.168.222.153
> [CS_EXECUTE] [RECOVERY_ON_TIMER_EXPIRE]
>
> 659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [DEBUG]
> switch_channel.c:3222 Send signal sofia/internal/426 at 192.168.222.153
> [KILL]
>
> 659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [DEBUG]
> switch_core_session.c:1388 Send signal sofia/internal/426 at 192.168.222.153
> [BREAK]
>
> 659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [DEBUG]
> switch_core_session.c:2888 sofia/internal/426 at 192.168.222.153 skip
> receive message [APPLICATION_EXEC_COMPLETE] (channel is hungup already)
>
>
>
> Thanks
>
> cjb
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> 
> 
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20141015/2bbca703/attachment-0001.html

Join us at ClueCon 2016 Aug 8-12, 2016
More information about the FreeSWITCH-users mailing list