<div dir="ltr"><div><div>Have you reviewed the SIP traffic? Can the phone make calls but not receive calls or vice versa? Does the call work for 30 seconds and then stop? Reason I ask is that when I hear that a remote phone doesn't work and there's a recovery on timer expire I think of the dreaded four-letter word: NAT.<br><br></div>I'd check out some of the NAT-related info on the wiki or in the FreeSWITCH 1.2 book.<br></div>-MC<br><br></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Oct 15, 2014 at 10:06 AM, Charles Bujold <span dir="ltr"><<a href="mailto:cjbujold@accra.ca" target="_blank">cjbujold@accra.ca</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div link="#0563C1" vlink="#954F72" lang="EN-CA"><div><p class="MsoNormal">Having an issue with a remote office phone being unable to make external calls. Any assistance on how to fix would be appreciated.<u></u><u></u></p><p class="MsoNormal">The error I see in the log file are as follows:<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_session.c:1053 Send signal sofia/external/15061239182 [BREAK] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_session.c:1053 Send signal sofia/external/15061239182 [BREAK] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_session.c:1053 Send signal sofia/external/15061239182 [BREAK] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] sofia.c:6423 Channel sofia/external/15061239182 entering state [terminated][408] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New";color:red">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [NOTICE] sofia.c:7306 Hangup sofia/external/15061239182 [CS_CONSUME_MEDIA] [RECOVERY_ON_TIMER_EXPIRE] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_channel.c:3222 Send signal sofia/external/15061239182 [KILL] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_session.c:1388 Send signal sofia/external/15061239182 [BREAK] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:472 (sofia/external/15061239182) Running State Change CS_HANGUP <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:735 (sofia/external/15061239182) Callstate Change DOWN -> HANGUP <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New";color:red">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:737 (sofia/external/15061239182) State HANGUP </span><span style="font-size:9.0pt;font-family:"Courier New""><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New";color:red">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] mod_sofia.c:413 Channel sofia/external/15061239182 hanging up, cause: RECOVERY_ON_TIMER_</span><span style="font-size:9.0pt;font-family:"Courier New"">EXPIRE <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:60 sofia/external/15061239182 Standard HANGUP, cause: RECOVERY_ON_TIMER_EXPIRE <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:737 (sofia/external/15061239182) State HANGUP going to sleep <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:504 (sofia/external/15061239182) State Change CS_HANGUP -> CS_REPORTING <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_session.c:1388 Send signal sofia/external/15061239182 [BREAK] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:472 (sofia/external/15061239182) Running State Change CS_REPORTING <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:823 (sofia/external/15061239182) State REPORTING <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:104 sofia/external/15061239182 Standard REPORTING, cause: RECOVERY_ON_TIMER_EXPIRE <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:823 (sofia/external/15061239182) State REPORTING going to sleep <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_state_machine.c:498 (sofia/external/15061239182) State Change CS_REPORTING -> CS_DESTROY <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_session.c:1388 Send signal sofia/external/15061239182 [BREAK] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New";color:red">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.252830 [DEBUG] switch_core_session.c:1615 Session 81 (sofia/external/15061239182) Locked, Waiting on external entities <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New";color:red">659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [DEBUG] switch_ivr_originate.c:3695 Originate Resulted in Error Cause: 102 [RECOVERY_ON_TIMER_EXPIRE] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [NOTICE] switch_core_session.c:1633 Session 81 (sofia/external/15061239182) Ended <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [NOTICE] switch_core_session.c:1637 Close Channel sofia/external/15061239182 [CS_DESTROY] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG] switch_core_state_machine.c:626 (sofia/external/15061239182) Running State Change CS_DESTROY <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New";color:red">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG] switch_core_state_machine.c:636 (sofia/external/15061239182) State DESTROY <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New";color:red">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG] mod_sofia.c:323 sofia/external/15061239182 SOFIA DESTROY <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG] switch_core_state_machine.c:111 sofia/external/15061239182 Standard DESTROY <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">34d6aa01-f403-400a-8f53-9f06d25ea74b 2014-10-15 13:52:07.272796 [DEBUG] switch_core_state_machine.c:636 (sofia/external/15061239182) State DESTROY going to sleep <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [INFO] mod_dptools.c:3234 Originate Failed. Cause: RECOVERY_ON_TIMER_EXPIRE <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [NOTICE] switch_channel.c:4681 Hangup sofia/internal/<a href="mailto:426@192.168.222.153" target="_blank">426@192.168.222.153</a> [CS_EXECUTE] [RECOVERY_ON_TIMER_EXPIRE] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [DEBUG] switch_channel.c:3222 Send signal sofia/internal/<a href="mailto:426@192.168.222.153" target="_blank">426@192.168.222.153</a> [KILL] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [DEBUG] switch_core_session.c:1388 Send signal sofia/internal/<a href="mailto:426@192.168.222.153" target="_blank">426@192.168.222.153</a> [BREAK] <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New";color:red">659bd7ed-f8e8-4224-81d2-cf1d4669c7c6 2014-10-15 13:52:07.272796 [DEBUG] switch_core_session.c:2888 sofia/internal/<a href="mailto:426@192.168.222.153" target="_blank">426@192.168.222.153</a> skip receive message [APPLICATION_EXEC_COMPLETE] (channel is hungup already)<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New";color:red"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">Thanks<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New"">cjb</span><u></u><u></u></p></div></div><br>_________________________________________________________________________<br>
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