[Freeswitch-users] Playing on hold music for certain inbound numbers

[Michael Collins]

In the long term I would create some sort of lookup, like using a Lua
script and database. However, in the short term you could do something very
simple, like create a utility extension whose sole job it is to set the
my_hold_music variable. Then you can play the hold music in the extension
for 4000. Here's a sample:

<extension name="set my hold music" continue="true">
  <condition break="never">
    <!-- default to standard hold music -->
    <action application="set" data="my_hold_music=${hold_music}"/>
  </condition>
  <condition field="effective_caller_id_number" expression="^(1000)$"
break="on-true">
    <action application="set" data="my_hold_music=/path/to/file1.wav"/>
  </condition>
  <condition field="effective_caller_id_number" expression="^(1001)$"
break="on-true">
    <action application="set" data="my_hold_music=/path/to/file2.wav"/>
  </condition>
  <!-- add a condition for each caller id value... -->
</extension>

<extension name="x4000">
  <condition field="destination_number" expression="^(4000)$">
    <action application="answer"/>
    <action application="sleep" data="1000"/>
    <action application="playback" data="${my_hold_music}"/>
  </condition>
</extension>

Play around with that and see what happens. Don't forget about the standard
disclaimer
<https://wiki.freeswitch.org/wiki/Reporting_Bugs#Standard_Disclaimer>. :)
-MC

On Fri, Oct 3, 2014 at 1:40 PM, Tom Angle <tangle70 at gmail.com> wrote:

>  In plain english. I want an incoming SIP call to user 4000 to go directly
> to hold and play a wav file. Also I want to assign different wav file to
> different incoming numbers. This was a customer can choose what on hold
> music their clients will hear.
>
> I posted the cli output in pastebin under Tom Angle. Thanks
>
> Tom
>
> On 10/3/2014 3:17 PM, Michael Collins wrote:
>
>    Welcome to FreeSWITCH!
>
>  The folks around here will be happy to help. In this case I believe
> they/we just need some additional information. I recommend that you get a
> console debug log and drop it into pastebin.freeswitch.org and set the
> syntax highlight to "FreeSWITCH Log".
>
>  Also, it would probably help if you gave us a plain language description
> of what you are trying to do with that dialplan snippet. I see a lot of
> anti-actions which may or may not be what you need. Maybe a brief
> description would help, something like: "When caller id 1005 calls in, play
> file1.wav and then hangup."
>
>  Lastly I recommend reviewing this wiki page:
> https://confluence.freeswitch.org/display/FREESWITCH/Troubleshooting+Debugging
>
>  It will get you on the right path for figuring out what information to
> collect for the troubleshooting process.
>
>  -Michael
>
> On Fri, Oct 3, 2014 at 8:47 AM, Tom Angle <tangle70 at gmail.com> wrote:
>
>> I am new to Freeswitch.
>>
>> I am trying to create a MOH server for our Metaswitch. Currently I have
>> it working, but it will only play on audio file. I would like to set it
>> up to play a particular audio depending on the inbound phone number. The
>> below code is in my dialplan/default.xml and does not work. Could
>> someone tell me what I am doing wrong? Thanks for any help.
>>
>>
>>      <extension name="4000_hold_music">
>>        <condition field="effective_caller_id_number"
>> expression="^(1000)$">
>>          <action application="answer"/>
>>          <action application="execute_extension" data="is_secure XML
>> features"/>
>>          <action application="playback" data="$${hold_music}"/>
>>          <anti-action application="set" data="zrtp_secure_media=true"/>
>>          <anti-action application="answer"/>
>>          <anti-action application="execute_extension"
>> data="is_zrtp_secure XML features"/>
>>          <anti-action application="playback" data="/music/music1.wav"/>
>>        </condition>
>>
>>        <condition field="effective_caller_id_number"
>> expression="^(1005)$">
>>          <action application="answer"/>
>>          <action application="execute_extension" data="is_secure XML
>> features"/>
>>          <action application="playback" data="$${hold_music}"/>
>>          <anti-action application="set" data="zrtp_secure_media=true"/>
>>          <anti-action application="answer"/>
>>          <anti-action application="execute_extension"
>> data="is_zrtp_secure XML features"/>
>>          <anti-action application="playback" data="/music/music4.wav"/>
>>        </condition>
>>      </extension>
>>
>> _________________________________________________________________________
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>>
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>
>
>
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