[Freeswitch-users] No audio when calling in via SIP phone

Peter Villeneuve petervnv1 at gmail.com
Tue Jul 29 21:55:29 MSD 2014 

Well that's probably your problem.
You need to open up ports for media (RTP) to flow.

If your setup is still default, then you'll need to open up ports
16384-32768
See https://wiki.freeswitch.org/wiki/Firewall


On Tue, Jul 29, 2014 at 6:33 PM, Iqbal Abdullah <iqbal.b.abdullah at gmail.com>
wrote:

> Brian,
>
> On 30 July 2014 00:06, Brian West <brian at freeswitch.org> wrote:
> >
> > On a hunch, I launched an instance, set the firewall up properly.
>  Checked out, built and installed FS, No issues at all. ;)  Just making
> sure someone else was reporting issues so I thought I would spin it up to
> double check a few things.
>
> Thanks for looking it up. Can you tell me what ports of the firewall
> did you open up? Maybe that's the issue. I only have 5060 (and ssh)
> open by the way.
>
> >
> >
> > On Tue, Jul 29, 2014 at 9:12 AM, Iqbal Abdullah <
> iqbal.b.abdullah at gmail.com> wrote:
> >>
> >> On 29 July 2014 21:54, Ben Langfeld <ben at langfeld.co.uk> wrote:
> >> > Try explicitly answering the call before your <Speak/> action.
> >>
> >> Thanks Ben,
> >>
> >> I'm sorry but I do not see any explicit answer XML tag which I can use
> >> for Plivo.
> >> What do you mean by explicitly answering the call before the Speak
> action?
> >>
> >> >
> >> >
> >> > On 29 July 2014 07:04, Iqbal Abdullah <iqbal.b.abdullah at gmail.com>
> wrote:
> >> >>
> >> >> Hello everyone,
> >> >>
> >> >> I have just gotten to know about FreeSWITCH and have tried installing
> >> >> it on a EC2 instance and in the process of trying out some examples.
> I
> >> >> am facing this issue of not being able to hear any sounds during a
> >> >> call I make to my FreeSWITCH system.
> >> >>
> >> >> My freeswitch system is the latest stable ver.1.4 and I followed the
> >> >> instructions to install from
> >> >> http://clintberry.com/2011/getting-started-with-plivo/
> >> >>
> >> >> via the installation script show on the site. I changed the
> >> >> installation script to use Slash and also 1.4 instead.
> >> >>
> >> >> One of the exercises is to pass an incoming call to plivo and make
> >> >> plivo return a <say> action, which for some reason is not reading
> back
> >> >> the text to me (no audio) when I call 1005 from using sflphone on my
> >> >> ubuntu.
> >> >>
> >> >> This is the log on freeswitch:
> >> >>
> >> >> 2014-07-29 18:01:12.581530 [NOTICE] switch_channel.c:1054 New Channel
> >> >> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com
> >> >> [5650b3dd-1519-4c6f-b720-d4d3a8a65c5c]
> >> >> 2014-07-29 18:01:12.681534 [INFO] mod_dialplan_xml.c:558 Processing
> >> >> 1000 <1000>->1005 in context default
> >> >> 2014-07-29 18:01:12.681534 [WARNING] switch_core_session.c:1554
> >> >> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com using scheduler due to
> >> >> bypass media or media is not established.
> >> >> 2014-07-29 18:01:12.733800 [NOTICE] sofia_media.c:92 Pre-Answer
> >> >> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com!
> >> >> 2014-07-29 18:01:12.733800 [NOTICE] mod_dptools.c:1258 Channel
> >> >> [sofia/internal/1000 at xxxxxxxxxx.amazonaws.com] has been answered
> >> >> 2014-07-29 18:01:14.121516 [NOTICE] mod_dptools.c:1232 Hangup
> >> >> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com [CS_RESET]
> >> >> [NORMAL_CLEARING]
> >> >> 2014-07-29 18:01:14.141502 [NOTICE] switch_core_session.c:1632
> Session
> >> >> 1 (sofia/internal/1000 at xxxxxxxxxx.amazonaws.com) Ended
> >> >> 2014-07-29 18:01:14.141502 [NOTICE] switch_core_session.c:1636 Close
> >> >> Channel sofia/internal/1000 at xxxxxxxxxx.amazonaws.com [CS_DESTROY]
> >> >>
> >> >> I can see that plivo is correctly calling the XML I have placed, as
> >> >> this is the log I see on my web server:
> >> >>
> >> >> [29/Jul/2014 01:59:13] "GET
> >> >>
> >> >>
> /answer/?To=1005&Direction=inbound&From=1000&CallerName=1000&CallUUID=b74c06be-f4e9-4830-af68-e424b3b31e1c&CallStatus=ringing
> >> >> HTTP/1.1" 200 93
> >> >> [29/Jul/2014 01:59:14] "GET
> >> >>
> >> >>
> /answer/?To=1005&Direction=inbound&From=1000&CallUUID=b74c06be-f4e9-4830-af68-e424b3b31e1c&HangupCause=NORMAL_CLEARING&CallStatus=completed
> >> >> HTTP/1.1" 200 93
> >> >>
> >> >> This is the XML I have prepared to test plivo:
> >> >>
> >> >> <?xml version="1.0" encoding="UTF-8" ?>
> >> >> <Response>
> >> >>   <Speak>Hello World</Speak>
> >> >> </Response>
> >> >>
> >> >>
> >> >> And this is default.xml on freeswitch which forward any calls to
> 1005 to
> >> >> plivo:
> >> >>
> >> >> <include>
> >> >>   <context name="default">
> >> >>
> >> >>     <!--
> >> >>      This extension allows calling any digits of number
> >> >>      freeswitch will call plivo outbound server on every incoming
> call
> >> >>     -->
> >> >>     <extension name="plivo">
> >> >>         <condition field="destination_number" expression="^1005">
> >> >>             <action application="enable_heartbeat" data="60"/>
> >> >>             <action application="socket" data="127.0.0.1:8084 async
> >> >> full"/>
> >> >>         </condition>
> >> >>     </extension>
> >> >> ....
> >> >> ....
> >> >> </include>
> >> >>
> >> >> I have read that NAT issues might be causing a no-audio issue, but I
> >> >> am not sure and do not know how to tell if this is the issue. The
> only
> >> >> thing which look strange is the logs on freeswitch saying:
> >> >>
> >> >> 2014-07-29 18:01:12.681534 [WARNING] switch_core_session.c:1554
> >> >> sofia/internal/1000 at xxxxxxxxxx.amazonaws.com using scheduler due to
> >> >> bypass media or media is not established.
> >> >>
> >> >> but what does that mean?
> >> >>
> >> >>
> _________________________________________________________________________
> >> >> Professional FreeSWITCH Consulting Services:
> >> >> consulting at freeswitch.org
> >> >> http://www.freeswitchsolutions.com
> >> >>
> >> >> 
> >> >> 
> >> >>
> >> >> Official FreeSWITCH Sites
> >> >> http://www.freeswitch.org
> >> >> http://wiki.freeswitch.org
> >> >> http://www.cluecon.com
> >> >>
> >> >> FreeSWITCH-users mailing list
> >> >> FreeSWITCH-users at lists.freeswitch.org
> >> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> >> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> >> http://www.freeswitch.org
> >> >
> >> >
> >> >
> >> >
> _________________________________________________________________________
> >> > Professional FreeSWITCH Consulting Services:
> >> > consulting at freeswitch.org
> >> > http://www.freeswitchsolutions.com
> >> >
> >> > 
> >> > 
> >> >
> >> > Official FreeSWITCH Sites
> >> > http://www.freeswitch.org
> >> > http://wiki.freeswitch.org
> >> > http://www.cluecon.com
> >> >
> >> > FreeSWITCH-users mailing list
> >> > FreeSWITCH-users at lists.freeswitch.org
> >> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> > UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> > http://www.freeswitch.org
> >> >
> >>
> >>
> _________________________________________________________________________
> >> Professional FreeSWITCH Consulting Services:
> >> consulting at freeswitch.org
> >> http://www.freeswitchsolutions.com
> >>
> >> 
> >> 
> >>
> >> Official FreeSWITCH Sites
> >> http://www.freeswitch.org
> >> http://wiki.freeswitch.org
> >> http://www.cluecon.com
> >>
> >> FreeSWITCH-users mailing list
> >> FreeSWITCH-users at lists.freeswitch.org
> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> http://www.freeswitch.org
> >
> >
> >
> >
> > --
> >
> > Brian West
> > brian at freeswitch.org
> >
> >
> > Twitter: @FreeSWITCH , @briankwest
> > http://www.freeswitchbook.com
> > http://www.freeswitchcookbook.com
> >
> > T:+19184209001 | F:+19184209002 | M:+1918424WEST (9378)
> > iNUM:+883 5100 1420 9001 | ISN:410*543 | Skype:briankwest
> >
> >
> > _________________________________________________________________________
> > Professional FreeSWITCH Consulting Services:
> > consulting at freeswitch.org
> > http://www.freeswitchsolutions.com
> >
> > 
> > 
> >
> > Official FreeSWITCH Sites
> > http://www.freeswitch.org
> > http://wiki.freeswitch.org
> > http://www.cluecon.com
> >
> > FreeSWITCH-users mailing list
> > FreeSWITCH-users at lists.freeswitch.org
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> > http://www.freeswitch.org
> >
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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>
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