[Freeswitch-users] Call Waiting + FIFO

[Chris Tunbridge]

So by multiple calls are you talking call waiting? its already enabled, if
i call the extension directly call waiting is functioning, or are you
saying that i need to configure the same extension multiple times on the
same device (Ext 1/2 on Cisco, or line 1/2 on aastra) .


On Mon, Jul 28, 2014 at 12:09 PM, Michael Jerris <mike at jerris.com> wrote:

> First, you need to have the phone configured to allow multiple calls, then
> you would use the "simo" attribute on the agents to have mod_fifo deliver
> multiple calls at the same time.
>
> On Jul 27, 2014, at 2:17 AM, Chris Tunbridge <blasterjr at gmail.com> wrote:
>
> I have a script that creates fifo's on the fly, and at one point i had it
> worked with call waiting, but i don't remember what i did at that time, nor
> what changed (months and months ago) however, i cannot seem to get Calls in
> FIFO to trigger call waiting on the phones that are set as Members of that
> FIFO Queue.
>
> Basically if i have 2 calls come in, and i answer one, i want the 2nd call
> to ring through to my phone (as well as others) even though i am already on
> a call, Call Waiting currently works if i dial directly to the device (say
> extension to extension calling) or even by routing a call straight to an
> extension, then trying a second call to that extension.
>
> I have tested this with the same results on the following
>
> Aastra 6757i (Firmware 2.6.2019 and 3.3.something)
> Cisco SPA525G2
> Polycom SoundPoint IP 550
> Jitsi SoftClient
> X-Lite Soft Client.
>
> The behavior is the same regardless of the endpoint, i even tried creating
> loopbacks in order to trick the system, but from what i can tell, the
> server isn't even attempting to call the phone that's currently busy.
>
> The problem is that we have clients who get off one call, and have to wait
> 30+ seconds (fifo_member_timeout) before they can answer the next call,
> I've tried adjusting lag and it seems to have no impact.
>
> I'm working on getting a wireshark of this behavior, but i just wanted to
> reach out and see if the current behavior is in fact the correct one, and
> if not, or if there's a solution what i can do about it.
>
> Have i overlooked something ridiculously small?
>
> Here's what my fifo list <id> looks like
> http://pastebin.freeswitch.com/22943
>
> Please let me know if you need anymore information.
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