[Freeswitch-users] How would I know when the call made to a number is picked up by a person or by the persons voice mail

[Lynn Nielson]

Agreed - I have tried a number of times to get details on this commercial
module - even the pricing is somewhat nebulous.

Lynn


On Thu, Jan 16, 2014 at 8:26 AM, Ben Langfeld <ben at langfeld.co.uk> wrote:

> Micheal,
>
> I feel like the community should be made aware that obtaining a license
> for this module is not necessarily guaranteed, and that there are
> conditions other than the obvious attached to its procurement.
>
> It would be nice if there was generally more information about it publicly
> available - it's something of a ghost.
>
>
> On 16 January 2014 12:54, Michael Jerris <mike at jerris.com> wrote:
>
>> we have a commercial AMD module as well, contact
>> consulting at freeswitch.org if interested.
>>
>>
>> On Jan 16, 2014, at 5:55 AM, Ben Langfeld <ben at langfeld.co.uk> wrote:
>>
>> You need to look into answering machine detection. FreeSWITCH ships with
>> two beep detectors, one supposedly more performant (CPU) than the other.
>> These are fine if you're doing announcement style apps, but useless if
>> you're trying to bridge to a live agent. In this latter case, you need at
>> least simple VAD, if not word counting, which are not available in
>> FreeSWITCH. This is one case where Asterisk unquestionably wins and
>> adoption of FreeSWITCH is actively being hurt.
>>
>> The general strategy for announcements is to start the call assuming you
>> have a human. If you detect a beep, you try to react quickly enough by
>> stopping what you were doing (executing an IVR, maybe) and starting
>> playback of a message to be left at voicemail. This works because the IVR
>> audio would be discarded having been played before their voicemail began
>> recording.
>>
>> If you're attempting to bridge to a live agent, you need to invert the
>> logic - you start having no idea, try to figure out human vs machine very
>> quickly, and *only* disturb a live agent if you think you have a human. In
>> this case, the voicemail beep is entirely too late for beep detection to
>> have any useful application to this case.
>>
>> Ben
>>
>>
>> On 15 January 2014 22:29, Mahendra Bhegade <bhegades at gmail.com> wrote:
>>
>>> Hi,
>>>
>>> What variables do I use to determine if the call I made is picked up by
>>> a person or by the persons voice mail.
>>>
>>> If the call goes on voice mail when do I know that it is ready to record
>>> the message that I am trying to deliver, like an appointment reminder.
>>>
>>> Thanks
>>>
>>> Mahendra
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> 
>>> 
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://wiki.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
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>>> http://www.freeswitch.org
>>>
>>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>


-- 
Lynn Nielson
Green Seed Technologies
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