[Freeswitch-users] How would I know when the call made to a number is picked up by a person or by the persons voice mail

[Ben Langfeld]

Micheal,

I feel like the community should be made aware that obtaining a license for
this module is not necessarily guaranteed, and that there are conditions
other than the obvious attached to its procurement.

It would be nice if there was generally more information about it publicly
available - it's something of a ghost.


On 16 January 2014 12:54, Michael Jerris <mike at jerris.com> wrote:

> we have a commercial AMD module as well, contact consulting at freeswitch.orgif interested.
>
>
> On Jan 16, 2014, at 5:55 AM, Ben Langfeld <ben at langfeld.co.uk> wrote:
>
> You need to look into answering machine detection. FreeSWITCH ships with
> two beep detectors, one supposedly more performant (CPU) than the other.
> These are fine if you're doing announcement style apps, but useless if
> you're trying to bridge to a live agent. In this latter case, you need at
> least simple VAD, if not word counting, which are not available in
> FreeSWITCH. This is one case where Asterisk unquestionably wins and
> adoption of FreeSWITCH is actively being hurt.
>
> The general strategy for announcements is to start the call assuming you
> have a human. If you detect a beep, you try to react quickly enough by
> stopping what you were doing (executing an IVR, maybe) and starting
> playback of a message to be left at voicemail. This works because the IVR
> audio would be discarded having been played before their voicemail began
> recording.
>
> If you're attempting to bridge to a live agent, you need to invert the
> logic - you start having no idea, try to figure out human vs machine very
> quickly, and *only* disturb a live agent if you think you have a human. In
> this case, the voicemail beep is entirely too late for beep detection to
> have any useful application to this case.
>
> Ben
>
>
> On 15 January 2014 22:29, Mahendra Bhegade <bhegades at gmail.com> wrote:
>
>> Hi,
>>
>> What variables do I use to determine if the call I made is picked up by a
>> person or by the persons voice mail.
>>
>> If the call goes on voice mail when do I know that it is ready to record
>> the message that I am trying to deliver, like an appointment reminder.
>>
>> Thanks
>>
>> Mahendra
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
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>>
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>>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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