[Freeswitch-users] Cannot ring extension from DID
Michael Collins
msc at freeswitch.org
Wed May 22 19:38:41 MSD 2013
Mike,
You might be confusing "profiles" with "domains". A profile is a "SIP
profile" and represent a SIP user agent where FreeSWITCH's SIP stack
("Sofia") listens and responds. There is no explicit relationship between
domains and profiles. Profiles simply define where SIP messages come and go
on the system.
Domains are a logical construct in the server. You can have multiple
domains and thus multiple users with the same ID, i.e. "1001 at domain1" and
"1001 at domain2".
Go to your fs_cli and capture the output of these commands:
sofia status
sofia status profile internal reg
Drop those in a pastebin a link back here.
-MC
On Wed, May 22, 2013 at 7:14 AM, Mike Hendrie <mike at hendrienet.com> wrote:
> I will look into the registration of the phones as I see I am missing
> something.
>
> freeswitch at internal> sofia status profile GothamCity.xom reg
>
> Registrations:
>
> =================================================================================================
> Total items returned: 0
>
> =================================================================================================
>
>
>
> On Wed, May 22, 2013 at 8:15 AM, Mike Hendrie <mike at hendrienet.com> wrote:
>
>> I do. I can also ring extension 1000.
>> On May 22, 2013 7:52 AM, "Philippe Le Toquin" <philippe at ppmt.org> wrote:
>>
>>> This is why it goes to voicemail I guess
>>>
>>> 1. 2013-05-21 22:28:54.107400 [DEBUG] switch_channel.c:1099sofia/external/
>>> 5555555555 at 66.66.66.66 EXPORTING[export_vars] [dialed_extension]=[
>>> 1001] to event
>>> 2. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:2044Parsing global variables
>>> 3. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608 Parsing
>>> variable [sip_invite_domain]=[GothamCity.xom]
>>> 4. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608 Parsing
>>> variable [presence_id]=[1001 at GothamCity.xom]
>>> 5. 2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:2639Cannot create outgoing channel of type
>>> [error] cause: [USER_NOT_REGISTERED]
>>> 6. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:3605Originate Resulted in Error Cause:
>>> 606 [USER_NOT_REGISTERED]
>>> 7. 2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:2639Cannot create outgoing channel of type
>>> [user] cause: [USER_NOT_REGISTERED]
>>> 8. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:3605Originate Resulted in Error Cause:
>>> 606 [USER_NOT_REGISTERED]
>>> 9. 2013-05-21 22:28:54.107400 [INFO] mod_dptools.c:3106 Originate
>>> Failed. Cause: USER_NOT_REGISTERED
>>> 10. EXECUTE sofia/external/5555555555 at 66.66.66.66 answer()
>>> 11. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663Audio Codec Compare
>>> [PCMU:0:8000:20:64000]/[G722:9:8000:20:64000]
>>> 12. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663Audio Codec Compare
>>> [PCMU:0:8000:20:64000]/[PCMU:0:8000:20:64000]
>>> 13. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:1772 Set
>>> Codec sofia/external/5555555555 at 66.66.66.66 P
>>>
>>> Do you have a dialtone on that 1001 extension?
>>>
>>>
>>> On 22 May 2013 07:55, Mike Hendrie <mike at hendrienet.com> wrote:
>>>
>>>> Thank you.
>>>>
>>>> Here is the log URL.
>>>> http://pastebin.freeswitch.org/20960
>>>>
>>>>
>>>>
>>>> On Wed, May 22, 2013 at 1:39 AM, Michael Collins <msc at freeswitch.org>wrote:
>>>>
>>>>> Post a FreeSWITCH debug log of the incoming call. Use
>>>>> pastebin.freeswitch.org and select "FreeSWITCH Log" as the syntax
>>>>> highlighting. Paste the URL in this email thread and we'll take a look.
>>>>> -MC
>>>>>
>>>>>
>>>>> On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>>>
>>>>>> Correction:
>>>>>> I had a second dialplan in the public folder that was causing
>>>>>> confusion. Below is the dialplan I am using.
>>>>>> If I change the extension in the dialplan from 1000 to 1001 I get
>>>>>> the appropriate voice mail extension, however, the phones never ring.
>>>>>>
>>>>>> I have the fs configured as a multi-tenant solution.
>>>>>>
>>>>>> Could the dialplan be using the default extensions (1000 and 1001)
>>>>>> under /conf/directory/default and not reference the
>>>>>> /conf/directory/GothamCity.xom domain? That would explain why I get to the
>>>>>> voicemail for the correct extension when the phone never rings.
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> =====
>>>>>> /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>>>>
>>>>>> <include>
>>>>>>
>>>>>> <extension name="GothamCity.xom 1001">
>>>>>> <condition field="destination_number" expression="^1?(2624481175
>>>>>> )$">
>>>>>> <action application="set" data="domain_name=GothamCity.xom"/>
>>>>>> <action application="transfer" data="1001 XML default"/>
>>>>>> </condition>
>>>>>> </extension>
>>>>>>
>>>>>> </include>
>>>>>>
>>>>>> =====
>>>>>> /conf/directory/GothamCity.xom.xml
>>>>>>
>>>>>>
>>>>>> <domain name="GothamCity.xom">
>>>>>> <params>
>>>>>> <param name="dial-string"
>>>>>> value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@
>>>>>> ${dialed_domain}}${sofia_contact(*/${dialed_user}@
>>>>>> ${dialed_domain})}"/>
>>>>>> </params>
>>>>>>
>>>>>> <variables>
>>>>>> <variable name="record_stereo" value="true"/>
>>>>>> <variable name="user_context" value="default"/>
>>>>>> <variable name="default_gateway" value="$${default_provider}"/>
>>>>>> <variable name="default_areacode" value="$${default_areacode}"/>
>>>>>> <variable name="transfer_fallback_extension" value="operator"/>
>>>>>> </variables>
>>>>>>
>>>>>> <groups>
>>>>>> <group name="GothamCity.xom">
>>>>>> <users>
>>>>>> <X-PRE-PROCESS cmd="include" data="GothamCity.xom/*.xml"/>
>>>>>> </users>
>>>>>> </group>
>>>>>>
>>>>>> <group name="sales">
>>>>>> <users>
>>>>>> <!--
>>>>>> type="pointer" is a pointer so you can have the
>>>>>> same user in multiple groups. It basically means
>>>>>> to keep searching for the user in the directory.
>>>>>> -->
>>>>>> <user id="1000" type="pointer"/>
>>>>>> <user id="1001" type="pointer"/>
>>>>>> <user id="1002" type="pointer"/>
>>>>>> <user id="1003" type="pointer"/>
>>>>>> <user id="1004" type="pointer"/>
>>>>>> </users>
>>>>>> </group>
>>>>>> =====
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>>>>
>>>>>>> Thank you for your assistance. I made the suggested modification
>>>>>>> below, however, when calling the number it goes directly to voicemail.
>>>>>>>
>>>>>>> /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>>>>>
>>>>>>> <include>
>>>>>>>
>>>>>>> <extension name="vitel-inbound">
>>>>>>> <condition field="destination_number"
>>>>>>> expression="^1?(262xxxxxxx)$">
>>>>>>> <action application="transfer" data="1000 XML default"/>
>>>>>>> </condition>
>>>>>>> </extension>
>>>>>>>
>>>>>>> </include>
>>>>>>>
>>>>>>> <snip>
>>>>> --
>>>>> Michael S Collins
>>>>> Twitter: @mercutioviz
>>>>> http://www.FreeSWITCH.org
>>>>> http://www.ClueCon.com
>>>>> http://www.OSTAG.org
>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
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>>>>>
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>>>>>
>>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
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>>>>
>>>>
>>>>
>>>>
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>>>
>>> _________________________________________________________________________
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>>> http://www.freeswitchsolutions.com
>>>
>>>
>>>
>>>
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>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
>
>
>
> Official FreeSWITCH Sites
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> http://wiki.freeswitch.org
> http://www.cluecon.com
>
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>
--
Michael S Collins
Twitter: @mercutioviz
http://www.FreeSWITCH.org
http://www.ClueCon.com
http://www.OSTAG.org
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