[Freeswitch-users] Cannot ring extension from DID

Mike Hendrie mike at hendrienet.com
Wed May 22 18:14:36 MSD 2013


I will look into the registration of the phones as I see I am missing
something.

freeswitch at internal> sofia status profile GothamCity.xom reg

Registrations:
=================================================================================================
Total items returned: 0
=================================================================================================



On Wed, May 22, 2013 at 8:15 AM, Mike Hendrie <mike at hendrienet.com> wrote:

> I do.  I can also ring extension 1000.
>  On May 22, 2013 7:52 AM, "Philippe Le Toquin" <philippe at ppmt.org> wrote:
>
>> This is why it goes to voicemail I guess
>>
>>    1. 2013-05-21 22:28:54.107400 [DEBUG] switch_channel.c:1099sofia/external/
>>    5555555555 at 66.66.66.66 EXPORTING[export_vars] [dialed_extension]=[1001
>>    ] to event
>>    2. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:2044Parsing global variables
>>    3. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608 Parsing
>>    variable [sip_invite_domain]=[GothamCity.xom]
>>    4. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608 Parsing
>>    variable [presence_id]=[1001 at GothamCity.xom]
>>    5. 2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:2639Cannot create outgoing channel of type
>>    [error] cause: [USER_NOT_REGISTERED]
>>    6. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:3605Originate Resulted in Error Cause:
>>    606 [USER_NOT_REGISTERED]
>>    7. 2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:2639Cannot create outgoing channel of type
>>    [user] cause: [USER_NOT_REGISTERED]
>>    8. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:3605Originate Resulted in Error Cause:
>>    606 [USER_NOT_REGISTERED]
>>    9. 2013-05-21 22:28:54.107400 [INFO] mod_dptools.c:3106 Originate
>>    Failed.  Cause: USER_NOT_REGISTERED
>>    10. EXECUTE sofia/external/5555555555 at 66.66.66.66 answer()
>>    11. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663 Audio
>>    Codec Compare [PCMU:0:8000:20:64000]/[G722:9:8000:20:64000]
>>    12. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663 Audio
>>    Codec Compare [PCMU:0:8000:20:64000]/[PCMU:0:8000:20:64000]
>>    13. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:1772 Set
>>    Codec sofia/external/5555555555 at 66.66.66.66 P
>>
>> Do you have a dialtone on that 1001 extension?
>>
>>
>> On 22 May 2013 07:55, Mike Hendrie <mike at hendrienet.com> wrote:
>>
>>> Thank you.
>>>
>>> Here is the log URL.
>>> http://pastebin.freeswitch.org/20960
>>>
>>>
>>>
>>> On Wed, May 22, 2013 at 1:39 AM, Michael Collins <msc at freeswitch.org>wrote:
>>>
>>>> Post a FreeSWITCH debug log of the incoming call. Use
>>>> pastebin.freeswitch.org and select "FreeSWITCH Log" as the syntax
>>>> highlighting. Paste the URL in this email thread and we'll take a look.
>>>> -MC
>>>>
>>>>
>>>> On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>>
>>>>> Correction:
>>>>> I had a second dialplan in the public folder that was causing
>>>>> confusion. Below is the dialplan I am using.
>>>>> If I change the extension in the dialplan from 1000 to 1001 I get
>>>>> the appropriate voice mail extension, however, the phones never ring.
>>>>>
>>>>> I have the fs configured as a multi-tenant solution.
>>>>>
>>>>> Could the dialplan be using the default extensions (1000 and 1001)
>>>>> under /conf/directory/default and not reference the
>>>>> /conf/directory/GothamCity.xom domain? That would explain why I get to the
>>>>> voicemail for the correct extension when the phone never rings.
>>>>>
>>>>> Thanks
>>>>>
>>>>> =====
>>>>>  /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>>>
>>>>> <include>
>>>>>
>>>>>   <extension name="GothamCity.xom 1001">
>>>>>     <condition field="destination_number" expression="^1?(2624481175
>>>>> )$">
>>>>>        <action application="set" data="domain_name=GothamCity.xom"/>
>>>>>        <action application="transfer" data="1001 XML default"/>
>>>>>     </condition>
>>>>>   </extension>
>>>>>
>>>>> </include>
>>>>>
>>>>> =====
>>>>> /conf/directory/GothamCity.xom.xml
>>>>>
>>>>>
>>>>>   <domain name="GothamCity.xom">
>>>>>     <params>
>>>>>       <param name="dial-string"
>>>>> value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@
>>>>> ${dialed_domain}}${sofia_contact(*/${dialed_user}@
>>>>> ${dialed_domain})}"/>
>>>>>     </params>
>>>>>
>>>>>     <variables>
>>>>>       <variable name="record_stereo" value="true"/>
>>>>>       <variable name="user_context" value="default"/>
>>>>>       <variable name="default_gateway" value="$${default_provider}"/>
>>>>>       <variable name="default_areacode" value="$${default_areacode}"/>
>>>>>       <variable name="transfer_fallback_extension" value="operator"/>
>>>>>     </variables>
>>>>>
>>>>>     <groups>
>>>>>       <group name="GothamCity.xom">
>>>>>         <users>
>>>>>           <X-PRE-PROCESS cmd="include" data="GothamCity.xom/*.xml"/>
>>>>>         </users>
>>>>>       </group>
>>>>>
>>>>>       <group name="sales">
>>>>>         <users>
>>>>>           <!--
>>>>>               type="pointer" is a pointer so you can have the
>>>>>               same user in multiple groups.  It basically means
>>>>>               to keep searching for the user in the directory.
>>>>>           -->
>>>>>           <user id="1000" type="pointer"/>
>>>>>           <user id="1001" type="pointer"/>
>>>>>           <user id="1002" type="pointer"/>
>>>>>           <user id="1003" type="pointer"/>
>>>>>           <user id="1004" type="pointer"/>
>>>>>         </users>
>>>>>       </group>
>>>>> =====
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>>>
>>>>>> Thank you for your assistance. I made the suggested modification
>>>>>> below, however, when calling the number it goes directly to voicemail.
>>>>>>
>>>>>>   /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>>>>
>>>>>> <include>
>>>>>>
>>>>>>   <extension name="vitel-inbound">
>>>>>>     <condition field="destination_number"
>>>>>> expression="^1?(262xxxxxxx)$">
>>>>>>         <action application="transfer" data="1000 XML default"/>
>>>>>>     </condition>
>>>>>>   </extension>
>>>>>>
>>>>>> </include>
>>>>>>
>>>>>> <snip>
>>>> --
>>>> Michael S Collins
>>>> Twitter: @mercutioviz
>>>> http://www.FreeSWITCH.org
>>>> http://www.ClueCon.com
>>>> http://www.OSTAG.org
>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
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>>>>
>>>> 
>>>> 
>>>>
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>>>
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>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
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