[Freeswitch-users] mod_voicemail always sends empty emails

[Charlie Orford]

Thanks Benoit. Sadly, it wasn't as exotic as that. Just a case of messed 
up permissions on /tmp *blush*

Charlie

On 20/01/2013 22:29, Benoit Raymond wrote:
> In conf/autoload_configs/voicemail.conf.xml, the "template-file" param
> points to a valid template file? By default, it uses voicemail.tpl located
> in the conf directory.
> Another thing you can look is by turning debug (fsctl loglevel debug) and
> deposit a message. In the debug output, you have to see "Sending message to
> ..."
>
> Finally, FS sends email by building an email and store it as a file. It then
> "cat" the file and pipe the output against the mailer-app like this (I'm
> taking your msmtp mailer):
>
> /bin/cat {email_file} | msmtp -f {vm-mailfrom} {mailer-args} {vm-mailto}
>
> Reading a bit about msmtp shows that it requires the -a. You could try
> adding "-a default" in the mailer-args and see if that will work.
>
> Personally, it works just great with sendmail with the following parameters:
>      <param name="mailer-app" value="/usr/sbin/sendmail"/>
>      <param name="mailer-app-args" value="-t -i"/>
>
> Hope it helps,
>
> Benoit Raymond
> AMI Concept Inc.
> Business VoIP Solutions / Web Design
> Phone: (450) 553-1231
> http://www.amiconcept.com
>
> -----Message d'origine-----
> De : freeswitch-users-bounces at lists.freeswitch.org
> [mailto:freeswitch-users-bounces at lists.freeswitch.org] De la part de Charlie
> Orford
> Envoyé : 20 janvier 2013 14:51
> À : freeswitch-users at lists.freeswitch.org
> Objet : Re: [Freeswitch-users] mod_voicemail always sends empty emails
>
> As a follow up:
>
> I installed msmtp and changed the mailer-app param in switch.conf.xml to:
>
> <param name="mailer-app" value="msmtp"/>
>
> Then put the following in /etc/msmtprc:
>
> account default
> host mail.domain.com
> domain fs.domain.com
> syslog on
>
>
> Now calling an extension and leaving a voicemail doesn't even result in a
> blank email being sent. It's as if FS never invokes msmtp. There's nothing
> in /var/log/syslog (where msmtp is configured to log to) and no log of a
> connection attempt on my mail server.
>
> I've spent all day on this trying to get to the bottom of it but am stumped
> :(
>
> Charlie
>
>
> On 19/01/2013 20:56, Charlie Orford wrote:
>> Hi list,
>>
>> Voice mails get correctly saved in
>> /usr/local/freeswitch/storage/voicemail/default/domain.com/extnum/ but
>> the email sent by mod_voicemail always arrives blank with the wav file
>> attachment missing.
>>
>> To check the problem wasn't mail server related, I setup a simple
>> postfix "Local only" installation on the same host as FS.
>>
>> Here's the entire contents of a voicemail email sent to postfix by FS
>> (note: domain.com
>> is substituted for real domain):
>>
>> # cat /var/mail/root
>>  From voicemail at domain.com  Sat Jan 19 17:38:03 2013
>> Return-Path: <voicemail at domain.com>
>> X-Original-To: postmaster at fs.domain.com
>> Delivered-To: postmaster at fs.domain.com
>> Received: by fs (Postfix, from userid 1001)
>>          id 9E6AC23E57; Sat, 19 Jan 2013 17:38:03 +0000 (UTC)
>> Message-Id: <20130119183349.9E6AC23E57 at fs>
>> Date: Sat, 19 Jan 2013 18:33:49 +0000 (UTC)
>> From: voicemail at angloeuropean.com
>> To: undisclosed-recipients:;
>>
>>
>>
>> And here are the voicemail specific config params for the extension:
>>
>> <param name="vm-password" value="1234"/> <param name="vm-attach-file"
>> value="true"/> <param name="vm-mailto"
>> value="postmaster at fs.domain.com"/>
>> <param name="vm-mailfrom" value="voicemail at domain.com"/> <param
>> name="vm-email-all-messages" value="true"/> <param
>> name="vm-message-ext" value="wav"/> <param
>> name="vm-keep-local-after-email" value="true"/>
>>
>>
>> /usr/local/freeswitch/conf/voicemail.tpl exists and looks correct
>> (contents here: http://pastebin.com/Tr4fvyht )
>>
>> I took a log (via fsi_cli and /log 7) of a call leaving a voicemail to
>> that extension (here: http://pastebin.com/B1zteGV7 ) but nothing jumps
>> out.
>>
>> Is there anything else I can do to track down what's causing this?
>>
>> I'm running the latest stable branch on Debian squeeze: FreeSWITCH
>> Version 1.2.5.3+git~20121229T001759Z~e04eab7902 (git e04eab7
>> 2012-12-29 00:17:59Z)
>>
>> Thanks,
>> Charlie
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
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