[Freeswitch-users] [FIXED] Re: mod_voicemail always sends empty emails

[Charlie Orford]

Posting back in case it helps anyone else.

Turns out it was caused by /tmp having spurious permissions (wasn't 
world writeable). Should have caught it earlier as there was a hint 
buried in the fs_cli log:

2013-01-19 17:38:02.746424 [WARNING] switch_utils.c:915 Failed to delete 
file [/tmp/mail.1358617081f8b2]

What was strange was that with "sendmail" as the mailer-app, FS still 
sent an email but with no attachment or body text. With msmtp (or a 
simple bash wrapper script), nothing appeared to get fired at all.

Charlie


On 20/01/2013 20:51, Charlie Orford wrote:
> As a follow up:
>
> I installed msmtp and changed the mailer-app param in switch.conf.xml to:
>
> <param name="mailer-app" value="msmtp"/>
>
> Then put the following in /etc/msmtprc:
>
> account default
> host mail.domain.com
> domain fs.domain.com
> syslog on
>
>
> Now calling an extension and leaving a voicemail doesn't even result 
> in a blank email being sent. It's as if FS never invokes msmtp. 
> There's nothing in /var/log/syslog (where msmtp is configured to log 
> to) and no log of a connection attempt on my mail server.
>
> I've spent all day on this trying to get to the bottom of it but am 
> stumped :(
>
> Charlie
>
>
> On 19/01/2013 20:56, Charlie Orford wrote:
>> Hi list,
>>
>> Voice mails get correctly saved in 
>> /usr/local/freeswitch/storage/voicemail/default/domain.com/extnum/ 
>> but the email sent by mod_voicemail always arrives blank with the wav 
>> file attachment missing.
>>
>> To check the problem wasn't mail server related, I setup a simple 
>> postfix "Local only" installation on the same host as FS.
>>
>> Here's the entire contents of a voicemail email sent to postfix by FS 
>> (note: domain.com
>> is substituted for real domain):
>>
>> # cat /var/mail/root
>> From voicemail at domain.com  Sat Jan 19 17:38:03 2013
>> Return-Path: <voicemail at domain.com>
>> X-Original-To: postmaster at fs.domain.com
>> Delivered-To: postmaster at fs.domain.com
>> Received: by fs (Postfix, from userid 1001)
>>         id 9E6AC23E57; Sat, 19 Jan 2013 17:38:03 +0000 (UTC)
>> Message-Id: <20130119183349.9E6AC23E57 at fs>
>> Date: Sat, 19 Jan 2013 18:33:49 +0000 (UTC)
>> From: voicemail at angloeuropean.com
>> To: undisclosed-recipients:;
>>
>>
>>
>> And here are the voicemail specific config params for the extension:
>>
>> <param name="vm-password" value="1234"/>
>> <param name="vm-attach-file" value="true"/>
>> <param name="vm-mailto" value="postmaster at fs.domain.com"/>
>> <param name="vm-mailfrom" value="voicemail at domain.com"/>
>> <param name="vm-email-all-messages" value="true"/>
>> <param name="vm-message-ext" value="wav"/>
>> <param name="vm-keep-local-after-email" value="true"/>
>>
>>
>> /usr/local/freeswitch/conf/voicemail.tpl exists and looks correct 
>> (contents here: http://pastebin.com/Tr4fvyht )
>>
>> I took a log (via fsi_cli and /log 7) of a call leaving a voicemail 
>> to that extension (here: http://pastebin.com/B1zteGV7 ) but nothing 
>> jumps out.
>>
>> Is there anything else I can do to track down what's causing this?
>>
>> I'm running the latest stable branch on Debian squeeze: FreeSWITCH 
>> Version 1.2.5.3+git~20121229T001759Z~e04eab7902 (git e04eab7 
>> 2012-12-29 00:17:59Z)
>>
>> Thanks,
>> Charlie
>>
>>
>>
>>
>>
>>
>>
>>
>>
>