[Freeswitch-users] Short word drop-outs

[Anthony Minessale]

There is nothing of the sort enabled by default anywhere except conference
calls.
Regular calls are passed through unaltered unless you maybe have a
transcoding path so if its happening in that setting its not FS doing it
and more likely the TDM gateway or cell phone.  Get someone to reproduce it
and take a pcap of the call, you should be able to extract the audio and
see if any is missing.




On Fri, Feb 22, 2013 at 12:29 PM, Michael Collins <msc at freeswitch.org>wrote:

> Start with pcapsipdump. Get pcaps of all these calls. Then have the
> customer report to you the date, time, caller and callee of such an
> occurrence. Locate the pcap and listen to it in Wireshark. See if the
> "dropout" occurs in the audio stream or if there is a possible loss of
> packets, etc. That should yield some clues as to where to go next.
>
> If you are really suspicious of the silence suppression stuff then you
> might want to turn it off and see what happens.
>
> -MC
>
>
> On Fri, Feb 22, 2013 at 3:04 AM, Alex Lake <alex at digitalmail.com> wrote:
>
>> Got a customer who's complaining that short words are being lost in
>> conversations over VOIP/Freeswitch.
>>
>> I presume this is over-enthusiastic silence suppression which could be
>> tweaked in the freeswitch config.
>>
>> I wondered if this might be a handset config issue, but they claim that
>> they can use their handsets with other VOIP providers that don't show
>> the same problem.
>>
>> Any tips?
>>
>>
>>
>> _________________________________________________________________________
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>>
>> 
>> 
>>
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>
>
>
> --
> Michael S Collins
> Twitter: @mercutioviz
> http://www.FreeSWITCH.org
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>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
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> http://wiki.freeswitch.org
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>
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-- 
Anthony Minessale II

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