[Freeswitch-users] call_queu

[Archana Venugopan]

Hi,
I have very basic doubt in call queue and sorry for that query. If I just put the below in dialplan xml and dial say 250 and there is other one who is also dialling 250 will the call be in queue.
In /usr/local/freeswich/conf/autoload_configs, default callcenter.conf.xml file is also present. Please let me know if i have to change anything else too to make call in queue ?

<extension name="call_queue">
         <condition field="destination_number" expression="250" break="on-false"/>
         <!-- Mon-Fri, 9am-5pm -->
         <condition wday="2-6" time-of-day="09:00-17:00" break="on-true">
         <!-- limit 3 calls to this destination number per 1 second, otherwise give congestion message -->
         <action application="limit" data="hash inbound ${destination_number} 3/1 !NORMAL_CIRCUIT_CONGESTION"/>
         <!-- play a message before entering the queue. -->
         <action application="playback" data="$${sounds_dir}/greeting.wav"/>
         <!-- hangup after successful bridge to agent -->
         <action application="set" data="hangup_after_bridge=true"/>
         <!-- queue caller -->
         <action application="callcenter" data="queue at default"/>
         <!-- if no agent was reached and using max-wait-time - send to general voicemail -->
         <action application="playback" data="$${sounds_dir}/queue_voicemail.wav"/>
         <action application="answer"/>
         <action application="set" data="skip_greeting=true"/>
         <action application="set" data="skip_instructions=true"/>
         <action application="voicemail" data="default voicemail 2001"/>
         <action application="hangup"/>
        </condition>
         <condition>
         <action application="limit" data="hash inbound ${destination_number} 3/1 !NORMAL_CIRCUIT_CONGESTION"/>
         <!-- outside business hours - play message and send to general voicemail -->
         <action application="playback" data="$${sounds_dir}/tod_voicemail.wav"/>
         <action application="answer"/>
         <action application="set" data="skip_greeting=true"/>
         <action application="set" data="skip_instructions=true"/>
         <action application="voicemail" data="default voicemail 2001"/>
         <action application="hangup"/>
        </condition>
        </extension>

Regards,
Archana

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