[Freeswitch-users] advise to troubleshoot a call

Thu Apr 25 21:32:04 MSD 2013

Regarding my comment about not finding what has changed, I didn't mean to
imply it was something in Freeswitch.

I am actually fairly certain it is not FS since it was working fine for
weeks on the same version.

On 25 April 2013 13:15, Michael Collins <msc at freeswitch.org> wrote:

>
>
>
> On Wed, Apr 24, 2013 at 6:05 PM, Philippe Le Toquin <philippe at ppmt.org>wrote:
>
>>  OK I installed pcapsipdump but it is killing my poor Guruplug.
>>
>> CPU is at 99% so the call are going through but there is a big delay. So
>> it is not going to help!
>>
> Bummer!
>
>>
>> What bugs is that up to 2/3 weeks ago everything was fine and suddenly
>> the cutout started.
>> I can't find out what can have change that would cause this.
>>
> This is why I mentioned in another thread that I would like to get people
> more familiar with git bisect. You can manually use git bisect to find out
> which commit broke things for you. Check out Mitch Capper's handy wiki
> entry:
>
> http://wiki.freeswitch.org/wiki/Git_Tips#Git_Bisect_-_Tracking_down_breaks_and_bugs_extremely_fast_with_git
>
> -MC
>
>>
>> /Philippe
>>
>> On 13-04-23 11:41 PM, Michael Collins wrote:
>>
>>   pcapsipdump ftw!
>>
>>  Check it out:
>> http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
>>
>>  It gets pcaps for you and separates each call into its own file with
>> both signaling and media. Find the pcap with a bad phone call and open that
>> one up in Wireshark for analysis.
>>
>>  -MC
>>
>>
>> On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe at ppmt.org>wrote:
>>
>>>  Hi Sean and Michel
>>>
>>> Thanks for your input.
>>>
>>> I did try the test and they came back as all good saying I should get
>>> good quality (my link 10Mbps download, 1Mbps upload)
>>> The MOS score is reported as 4.2
>>>
>>> What I didn't find is what you mention about 1, 3 or 5 lines.
>>>
>>> I will continue looking...
>>>
>>>
>>> On 13-04-23 05:45 PM, Michel Brabants wrote:
>>>
>>> RTCP provides you normally with statistics that can help you. I didn't
>>> check it in freeswitch yet, but there is an option to enable it (not
>>> standard apparently?) in the profile. One step further is rtcp-xr which can
>>> provide mos-score, but with all of this, the receiving endpoint should also
>>> support this.
>>>
>>> Kind regards,
>>>
>>> Michel
>>>
>>> On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy at bizfocused.com>wrote:
>>>
>>>>  Philippe,
>>>>
>>>> The audio is sent through UDP packets, not TCP packets.  The main
>>>> difference is that if UDP packets are lost in collisions or congestion,
>>>> they are not retransmitted.  What you are describing COULD be completely
>>>> explained as internet congestion.
>>>>
>>>>
>>>>
>>>> I would test with some application that loads her network link down.
>>>> One example is http://www.onsip.com/tools/voip-test
>>>>
>>>>
>>>>
>>>> Try the various levels (1 line, 3 or 5 lines) and see how a call with
>>>> her reacts when the test are run.  That will at a minimum rule out
>>>> congestion on her local internet connection.
>>>>
>>>>
>>>>
>>>> HTH,
>>>>
>>>> Sean
>>>>
>>>>
>>>>
>>>> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
>>>> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Philippe
>>>> Le Toquin
>>>> *Sent:* Tuesday, April 23, 2013 4:12 PM
>>>> *To:* FreeSWITCH Users Help
>>>> *Subject:* [Freeswitch-users] advise to troubleshoot a call
>>>>
>>>>
>>>>
>>>> Hello,
>>>>
>>>> Recently I (well my wife) is having voice problem when she is on a call.
>>>>
>>>> Typically  she can hear people but they can't
>>>>
>>>> The problem is that it is not all the time and when it happens it last
>>>> a few seconds then all back to normal... then later on it happens again.
>>>>
>>>> I am still in the process of trying to find if there is a pattern in
>>>> the problem but I would like to be able to look at the log from FS.
>>>>
>>>> What would you recommend to be able to look at the log (what debug
>>>> level).
>>>>
>>>> Any tips to make it easier to identify an issue in the log (like
>>>> message to look for?)
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>> Philippe
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> 
>>>> 
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://wiki.freeswitch.org
>>>> http://www.cluecon.com
>>>>
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>>>>
>>>>
>>>
>>>
>>> _________________________________________________________________________
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>>>
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>>>
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>>>
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>>>
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> 
>>> 
>>>
>>> Official FreeSWITCH Sites
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>>>
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>>>
>>
>>
>> --
>> Michael S Collins
>> Twitter: @mercutioviz
>> http://www.FreeSWITCH.org
>> http://www.ClueCon.com
>> http://www.OSTAG.org
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>
>> FreeSWITCH-powered IP PBX: The CudaTel Communication Server
>>
>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
>>
>> FreeSWITCH-users mailing listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>
>
> --
> Michael S Collins
> Twitter: @mercutioviz
> http://www.FreeSWITCH.org
> http://www.ClueCon.com
> http://www.OSTAG.org
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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>
>
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