[Freeswitch-users] advise to troubleshoot a call

[Guillermo Ruiz Camauer]

Michel,

What tools are used to view the RTCP statistics?  I read up on RTCP and its
purpose, but I cannot find how to view these statistics other than using
WireShark to view the packet stream.  Is there a better way?

Guillermo


On Tue, Apr 23, 2013 at 6:45 PM, Michel Brabants
<michel.brabants at gmail.com>wrote:

> RTCP provides you normally with statistics that can help you. I didn't
> check it in freeswitch yet, but there is an option to enable it (not
> standard apparently?) in the profile. One step further is rtcp-xr which can
> provide mos-score, but with all of this, the receiving endpoint should also
> support this.
>
> Kind regards,
>
> Michel
>
> On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy at bizfocused.com>wrote:
>
>> Philippe,****
>>
>> The audio is sent through UDP packets, not TCP packets.  The main
>> difference is that if UDP packets are lost in collisions or congestion,
>> they are not retransmitted.  What you are describing COULD be completely
>> explained as internet congestion.****
>>
>> ** **
>>
>> I would test with some application that loads her network link down.  One
>> example is http://www.onsip.com/tools/voip-test****
>>
>> ** **
>>
>> Try the various levels (1 line, 3 or 5 lines) and see how a call with her
>> reacts when the test are run.  That will at a minimum rule out congestion
>> on her local internet connection.****
>>
>> ** **
>>
>> HTH,****
>>
>> Sean****
>>
>> ** **
>>
>> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
>> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Philippe
>> Le Toquin
>> *Sent:* Tuesday, April 23, 2013 4:12 PM
>> *To:* FreeSWITCH Users Help
>> *Subject:* [Freeswitch-users] advise to troubleshoot a call****
>>
>> ** **
>>
>> Hello,****
>>
>> Recently I (well my wife) is having voice problem when she is on a call.*
>> ***
>>
>> Typically  she can hear people but they can't****
>>
>> The problem is that it is not all the time and when it happens it last a
>> few seconds then all back to normal... then later on it happens again.***
>> *
>>
>> I am still in the process of trying to find if there is a pattern in the
>> problem but I would like to be able to look at the log from FS.****
>>
>> What would you recommend to be able to look at the log (what debug level).
>> ****
>>
>> Any tips to make it easier to identify an issue in the log (like message
>> to look for?)****
>>
>> ** **
>>
>> Thanks****
>>
>> Philippe****
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>


-- 
Guillermo Ruiz Camauer
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20130424/e680cc41/attachment.html