[Freeswitch-users] Audio Lost after 1 min

[Michael Collins]

This is interesting. I suspect she has given you only the facts as she sees
them and not necessarily all of the facts.
I believe you'll need pcaps of the calls in question to know for sure.

As far as FreeSWITCH being able to tell the difference between a human and
a voicemail/answering machine... not without a special module. :)

Get those pcaps and FS logs and see if there are any clues. If you can
compare a working call against a non-working call then that might help you
narrow down where to look.

-MC


On Fri, Apr 19, 2013 at 7:55 AM, Sean Devoy <sdevoy at bizfocused.com> wrote:

> Hi All,****
>
> ** **
>
> I have a report by a customer at a site that we had considerable trouble
> with NAT issues.  I thought everything was now stable, but it sounds like
> it is not.****
>
> ** **
>
> She reports that she is only telling me now, but for some time when they
> call someone and get no answer and get directed to voicemail (the latest
> was a Sprint number) the audio from the remote answering machine cuts off
> before then end of the message.  She did point out the call timer on her
> phone continued normally.  She swears this does not happen when talking to
> a live person!****
>
> ** **
>
> First, I don’t think FS can even tell if the b-leg was answered by voice
> mail differently from a person.  Please correct me if that is incorrect.**
> **
>
> ** **
>
> So, I am proceeding on the assumption that calls that are answered take
> less than 60 seconds!  45 seconds of the reported call were waiting for
> Sprint to give up on the cell phone and route to voicemail.****
>
> ** **
>
> The log just shows the call being answered … then Normal Clearing.****
>
> ** **
>
> I tend to always suspect NAT or crappy Polycom 335s for this customer as
> that has been all my issues with them so far. Is there a NAT issues
> relating to max call length, etc?  No other users (all cisco phones) on the
> same FS at other sites report this issue.****
>
> ** **
>
> Thanks in advance.****
>
> Sean****
>
> _________________________________________________________________________
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>
> 
> 
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-- 
Michael S Collins
Twitter: @mercutioviz
http://www.FreeSWITCH.org
http://www.ClueCon.com
http://www.OSTAG.org
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