[Freeswitch-users] Issue with play_and_get_digits

[Emrah]

Guys, this is a recurring issue that can be reproduced on all the installs I've made.
I would really appreciate if we could eliminate the "in between the chair and laptop" possibility by having somebody else try.

Does your invalid prompt gets interrupted when you start dialing DTMFs?

Thanks!

On Sep 13, 2012, at 1:30 PM, Emrah <lists at kavun.ch> wrote:

> To clarify further:
> 
> The DTMFs are capture when the invalid prompt is played and only executed after the prompt ends, as if they were queued.
> 
> To reproduce:
> 
> Execute the play_and_get_digits app with an invalid prompt of something a little longer than 5 secondes, just to give you enough time to enter some digits.
> When the initial prompt plays, dial some digits that do not match your regex so that you end up in the invalid prompt.
> While the invalid prompt is playing, try dialing some DTMFs as if you had made a mistake and were dialing the correct sequence this time around.
> Even if you key "#", the invalid prompt will still be played till the end and all your digits queued for execution right after.
> 
> Thanks for testing,
> Emrah
> On Sep 13, 2012, at 4:36 AM, covici at ccs.covici.com wrote:
> 
>> I am not seeing this -- I can hit the dtmf while the prompt is still
>> playing.  When its playing the invalid prompt, what could you type
>> anyway -- it may not be listening yet.
>> 
>> Emrah <lists at kavun.ch> wrote:
>> 
>>> This happens with the stable version as well. It seems to be limited to the play_and_get_digits app though.
>>> 
>>> Best,
>>> Emrah
>>> On Sep 13, 2012, at 2:34 AM, Emrah <lists at kavun.ch> wrote:
>>> 
>>>> Thanks Michael. I will check out the stable version and let you know.
>>>> 
>>>> Regards,
>>>> Emrah
>>>> On Sep 11, 2012, at 8:02 PM, Michael Collins <msc at freeswitch.org> wrote:
>>>> 
>>>>> I do not see this behavior on 1.2.stable branch. When I press a key during the invalid prompt it breaks out of playback immediately and attempts to process whatever digit(s) I input. I tested with x5000 sample IVR:
>>>>> Dial 5000
>>>>> Press 7, wait for "invalid entry" message to start playing
>>>>> Press 3 while she's saying "that was an invalid entry"
>>>>> After a few seconds MOH comes on.
>>>>> 
>>>>> -MC
>>>>> 
>>>>> On Tue, Sep 11, 2012 at 12:43 PM, Emrah <lists at kavun.ch> wrote:
>>>>> Just wanted to drop a quick note about an issue I just stumbled upon.
>>>>> 
>>>>> When using play_and_get_digits, you are still able to input DTMFs when the invalid-entry prompt is played, but the message won't be interrupted and your DTMF input won't be executed until the prompt is fully played.
>>>>> 
>>>>> Can someone look into this and confirm?
>>>>> 
>>>>> Best,
>>>>> Emrah
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
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>>>>> 
>>>>> 
>>>>> 
>>>>> 
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>>>>> 
>>>>> 
>>>>> -- 
>>>>> Michael S Collins
>>>>> Twitter: @mercutioviz
>>>>> http://www.FreeSWITCH.org
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>>>>> 
>>>>> 
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> Official FreeSWITCH Sites
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>>>>> http://www.cluecon.com
>>>>> 
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>>> 
>>> 
>>> _________________________________________________________________________
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>>> http://www.freeswitchsolutions.com
>>> 
>>> 
>>> 
>>> 
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>> 
>> -- 
>> Your life is like a penny.  You're going to lose it.  The question is:
>> How do
>> you spend it?
>> 
>>        John Covici
>>        covici at ccs.covici.com
>> 
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>> 
>> 
>> 
>> 
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>> 
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>