[Freeswitch-users] att_xfer limitations

[Emrah]

Hi Michael,

It was great to hear you as well, will try to be a regular. :)

I use a Polycom and it does have all the capabilities I need, but I wanted to have the PBX side working for a couple of scenarios where I thought I might need it.
E.g.: pick up a call on your cellphone, walk into the office, att_xfer the call from your cell to your desk and continue the conversation. The reason of using att_xfer is to make sure to release the call when the line is properly established and prevent calls from landing in voicemail inadvertently.

And on a final note, I never had any issue transferring calls from my SIP phones, but for some reason I find the Polycom way somewhat cumbersome and repelling. 

Best,
Emrah
On Sep 6, 2012, at 11:23 AM, Michael Collins <msc at freeswitch.org> wrote:

> What kind of phone are you using? The reason I ask is that most desk phones have real transfer keys that do all of this. If you're stuck using something like x-lite then yeah, I can see the dilemma. In all honesty, the att_xfer app wasn't designed as the be all end all of call transfers. If you are in a scenario where your only option is to use att_xfer then I recommend solving that problem. In the long run it will be much better for you.
> 
> -MC
> 
> P.S. - It was nice having you on the conf call yesterday! Hope you can join more calls. :)
> 
> On Thu, Sep 6, 2012 at 7:38 AM, Emrah <lists at kavun.ch> wrote:
> Hi guys,
> 
> I just briefly tried the att_xfer app and it seems very limited to me. It seems to be either using a gateway or the db, but it never hits the dialplan at any point.
> I love the extra add-ons you guys built, especially the option to conference before finalizing the transfer, but I think the app should be revised at some point to support a more dialplan oriented approach.
> Now, when a call comes in, I can att_xfer to a SIP user, but can't call out a cellphone using my dialplan logic with my multiple outbound providers.
> 
> I encourage you to give it a look and see if it's worth an upgrade.
> 
> Best as always,
> Emrah
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> Michael S Collins
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