[Freeswitch-users] uuid_media leaves behind zombie call

[Anthony Minessale]

I thought I explained it rather thoroughly....

If someone has a problem, the chance of getting it fixed over the list is
significantly smaller because its difficult to track amongst the other 500
emails a day we field.

So we try to make a policy to better HELP people but you were compelled to
make a comment as if its wrong for us to decide how to best manage a very
large community.....

If real problems that require code changes were omitted from the list and
submitted to Jira, it would reduce the traffic here about 5% at best and
only improve the resolution rate. so, yes, there are still plenty of
reasons to still have the list.

This kind of comment really discourages me.......
On Nov 17, 2012 12:22 PM, "Bote Man" <bote_radio at botecomm.com> wrote:

> Well, if you want the additional workload, fine.****
>
> ** **
>
> One might reasonably wonder why this user mailing list exists in the first
> place, if not to ask questions and learn about FreeSWITCH?****
>
> ** **
>
> Bote****
>
> ** **
>
> ** **
>
> *From:* Anthony Minessale
> *Sent:* Friday, 16 November, 2012 11:14
>
> No problem, I just want to try and trace peoples path into the community
> and make sure we have all the proper information at first glance.****
>
> ** **
>
> Even in a case of uncertainty, Jira is better because its a database of
> "issues" and we always have a "not a bug" resolution.****
>
> Even in cases of mistaken configuration, it can be considered a valid
> issue and we can change defaults etc.****
>
> ** **
>
> Jiras are not expensive to create and easy to close, just a lot more
> organized.****
>
> ** **
>
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