<p>I thought I explained it rather thoroughly....</p>
<p>If someone has a problem, the chance of getting it fixed over the list is significantly smaller because its difficult to track amongst the other 500 emails a day we field. </p>
<p>So we try to make a policy to better HELP people but you were compelled to make a comment as if its wrong for us to decide how to best manage a very large community.....<br></p>
<p>If real problems that require code changes were omitted from the list and submitted to Jira, it would reduce the traffic here about 5% at best and only improve the resolution rate. so, yes, there are still plenty of reasons to still have the list. </p>
<p>This kind of comment really discourages me.......<br></p>
<div class="gmail_quote">On Nov 17, 2012 12:22 PM, "Bote Man" <<a href="mailto:bote_radio@botecomm.com">bote_radio@botecomm.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Well, if you want the additional workload, fine.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">One might reasonably wonder why this user mailing list exists in the first place, if not to ask questions and learn about FreeSWITCH?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Bote<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Anthony Minessale<br>
<b>Sent:</b> Friday, 16 November, 2012 11:14<br><br></span></p><div><p class="MsoNormal">No problem, I just want to try and trace peoples path into the community and make sure we have all the proper information at first glance.<u></u><u></u></p>
</div><div><p class="MsoNormal"><u></u> <u></u></p></div><p class="MsoNormal">Even in a case of uncertainty, Jira is better because its a database of "issues" and we always have a "not a bug" resolution.<u></u><u></u></p>
<div><p class="MsoNormal">Even in cases of mistaken configuration, it can be considered a valid issue and we can change defaults etc.<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">
Jiras are not expensive to create and easy to close, just a lot more organized.<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div></div></div></div></div><br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div>