[Freeswitch-users] mod_callcenter making no attempt to contact agents
andrew at cassidywebservices.co.uk
Thu May 31 18:09:29 MSD 2012
Further investigation shows this only occurs when <param
name="tier-rules-apply" value="true" />
if I set that to false then reload, it works fine.
On 24 May 2012 16:51, Andrew Cassidy <andrew at cassidywebservices.co.uk>wrote:
> Here's some pastebin links from earlier on IRC:
> Cli output and queue config: http://pastebin.freeswitch.org/19154
> Call log output: http://pastebin.freeswitch.org/19156
> So, here's the thing, queue configured, agents and tiers are in the
> database only (eventually going to be shared). Set up an extension, dial
> it, get put in queue, hear MoH.
> However, there's no sign of any attempt to contact the agent, even though
> it's registered and set as Available. No outgoing sip packets, nothing
> logged. I've literally just trid a make current, makes no difference.
> Attached a pcap from server side, showing no invites to the agent.
> Any ideas folks?
> *Andrew Cassidy BSc (Hons) MBCS SSCA*
> Managing Director
> *T <info at cassidywebservices.co.uk> *03300 100 960 *F<info at cassidywebservices.co.uk>
> *03300 100 961
> *E <info at cassidywebservices.co.uk> *andrew at cassidywebservices.co.uk
> *W <info at cassidywebservices.co.uk> *www.cassidywebservices.co.uk
*Andrew Cassidy BSc (Hons) MBCS SSCA*
*T <info at cassidywebservices.co.uk> *03300 100 960
*F<info at cassidywebservices.co.uk>
*03300 100 961
*E <info at cassidywebservices.co.uk> *andrew at cassidywebservices.co.uk
*W <info at cassidywebservices.co.uk> *www.cassidywebservices.co.uk
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