[Freeswitch-users] default dialplan: signal busy when busy and voicemail disabled

[Brian Foster]

http://wiki.freeswitch.org/wiki/Mod_commands#user_data

-BDF

On Tue, May 22, 2012 at 4:24 AM, John Jacob <lists.jj at googlemail.com> wrote:

> Hi,
>
> I guess you are all aware of the default dialplan entry for local
> extensions:
>
>    <extension name="Local_Extension">
>      <condition field="destination_number" expression="^(10[01][0-9])$">
> [...]
>        <action application="bridge"
> data="user/${dialed_extension}@${domain_name}"/>
>        <action application="answer"/>
>        <action application="sleep" data="1000"/>
>        <action application="bridge"
> data="loopback/app=voicemail:default ${domain_name}
> ${dialed_extension}"/>
>      </condition>
>    </extension>
>
>
> So, if a caller calls a callee, which disabled his voicemail and is
> currently busy/unavailable FreeSWITCH plays a good bye message and
> hangs up. This is unexpected for most of our clients and they are
> interpreting it as a malfunctioning PBX.
>
> I'd like to change this default behavior and respect the extension's
> setting for "vm-enabled".
> If it's enabled, the default behavior is fine, if it's disabled, I'd
> like FreeSWITCH to signal *busy* to the caller.
>
>
> It looks like I can't test for user parameters with conditions, so I
> don't have a clue how to implement this?
>
> For now I just removed answer,sleep and bridge to voicemail and busy
> is signalled just fine, but I'm aware that I killed voicemail
> completely by doing this ;)
>
>
> Any hints or tipps? I can't implement dynamic dialplans with mod_curl
> though, because those don't fit into the current setup.
>
>
> Thanks,
>
>  Johannes
>
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>
> 
> 
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-- 
Brian D. Foster
Endigo Computer LLC
Email: bdfoster at endigotech.com
Phone: 317-800-7876
Indianapolis, Indiana, USA

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