[Freeswitch-users] Time needed for ringing a call group

[Victor]

Your call_timeout is set to 2000 seconds. Change it to
<action application="set" data="call_timeout=20"/>

--Victor


On Fri, Jun 8, 2012 at 11:25 AM, Robert Longfield
<robert.longfield at klinsight.com> wrote:
> I have support call group that works as it should. When a caller selects the
> support call group it rings all the support extensions as it should. The
> problem arises when a support member is logged in to their extension but is
> not at their computer. The call will continue to ring the call group
> forever. I would like to change this so it will only ring for a set amount
> of time.
>
> Currently if the support group is busy or they manually decline the call the
> incoming call will be transferred to the general extension.
> I would like to mimic this behaviour when the call goes unanswered after 20
> secs or so.
>
> Here is the Call Group Settings:
>
>     <extension name="group_dial_support">
>       <condition field="destination_number" expression="^2001$">
>         <action application="set" data="call_timeout=2000"/>
>         <action application="set" data="hangup_after_bridge=true"/>
>         <action application="set" data="continue_on_fail=true"/>
>         <action application="bridge" data="group/support@$${domain}"/>
>         <action application="answer"/>
>         <action application="sleep" data="100"/>
>         <action application="bridge" data="sofia/internal/1000@$${domain}"/>
>       </condition>
>     </extension>
>
> I hope I’ve explained my problem clearly.
>
> -Rob
>
> Robert Longfield
> SEO Specialist
> KL Insight
> http://klinsight.com/
> Tel: 613-344-2116 | Fax: 613.634.7029
> 993 Princess Street, Suite 212
> Kingston, ON K7L 1H3, Canada
>
>
> Notice of Confidentiality:
> The information transmitted is intended only for the person or entity to
> which it is addressed and may contain confidential and/or privileged
> material. Any review re-transmission dissemination or other use of or taking
> of any action in reliance upon this information by persons or entities other
> than the intended recipient is prohibited. If you received this in error
> please contact the sender immediately by return electronic transmission and
> then immediately delete this transmission including all attachments without
> copying distributing or disclosing same.
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> Join Us At ClueCon - Aug 7-9, 2012
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>