[Freeswitch-users] Callcenter and FIFO Mod Question

[Viacheslav Dubrovskyi]

17.07.2012 02:49, Joshua Foshee ?????:
>
> Does the Callcenter have any chime feature to play announces while a
> user is on hold?
>
No, but you can make own local_stream with chime. And change it by set
cc_moh_override

for example from local_stream.conf.xml

  <directory name="moh_ua" path="/etc/freeswitch/sounds/moh">
    <param name="rate" value="44100"/>
    <param name="shuffle" value="true"/>
    <param name="channels" value="1"/>
    <param name="interval" value="20"/>
    <param name="timer-name" value="soft"/>
    <param name="chime-list"
value="/etc/freeswitch/sounds/reclama_ua/reclama-01.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-02.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-03.m
p3,/etc/freeswitch/sounds/reclama_ua/reclama-04.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-05.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-06.mp3,/etc/freeswitch/sounds/reclama
_ua/reclama-07.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-08.mp3"/>
    <param name="chime-freq" value="20"/>
  </directory>
>
>  
>
> I know the FIFO does have this option with chime but adding on that
> does it have ability to setup a IVR while playing the chime?
>
>

-- 
WBR,
Viacheslav Dubrovskyi

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