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<div class="moz-cite-prefix">17.07.2012 02:49, Joshua Foshee пишет:<br>
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<p class="MsoNormal">Does the Callcenter have any chime feature
to play announces while a user is on hold?<o:p></o:p></p>
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No, but you can make own local_stream with chime. And change it by
set cc_moh_override<br>
<br>
for example from local_stream.conf.xml<br>
<br>
<directory name="moh_ua" path="/etc/freeswitch/sounds/moh"><br>
<param name="rate" value="44100"/><br>
<param name="shuffle" value="true"/><br>
<param name="channels" value="1"/><br>
<param name="interval" value="20"/><br>
<param name="timer-name" value="soft"/><br>
<param name="chime-list"
value="/etc/freeswitch/sounds/reclama_ua/reclama-01.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-02.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-03.m<br>
p3,/etc/freeswitch/sounds/reclama_ua/reclama-04.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-05.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-06.mp3,/etc/freeswitch/sounds/reclama<br>
_ua/reclama-07.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-08.mp3"/><br>
<param name="chime-freq" value="20"/><br>
</directory><br>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I know the FIFO does have this option with
chime but adding on that does it have ability to setup a IVR
while playing the chime?<o:p></o:p></p>
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<pre class="moz-signature" cols="72">--
WBR,
Viacheslav Dubrovskyi</pre>
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