[Freeswitch-users] BLF gets confused with multiple calls

[Tim St. Pierre]

Okay, so I got another machine, built the update, (which wouldn't 
compile until I hacked mod_spandsp), etc. etc.

I now have a fairly recent version of FreeSWITCH and got a lab together 
and can figure things out better.

I did notice some improvements in BLFs, and they handle multiple calls 
better, but I'm still having the core issue that started this to begin 
with, and makes my customers complain.  Here's how to duplicate:

Phone A calls phone B, phone B answers
The lamp for phone A lights, and the lamp for phone B flashes.
When phone B answers, they are both steady.
Phone C calls phone B.  Phone B's lamp flashes (it should, it is ringing).
Phone C hangs up before phone B answers the second call.
Phone B's light goes out    <----   This is the problem here

If phone B does something, ie. puts a call on hold and picks it up 
again, all the lamps do what they are supposed to.  In fact, they will 
no correct themselves if phone B does something.  What I'm trying to 
solve is the fact that phone B's lamp went out even though they are 
still on an active call with phone A.

This is fairly common in a group reception environment.  Not everyone 
can get all the calls all the time, but the other people in the group 
want to know who has an active call.

Any ideas?  Should I submit this as a bug?

Thanks!

-Tim


Anthony Minessale wrote:
> You are running a version from August.  Too bad for you that you are 
> missing a whole autumn worth of updates including a whole bunch of 
> work on presence.
>
> while(!current) update();
>
>
>
> On Thu, Dec 8, 2011 at 3:35 PM, Tim St. Pierre 
> <fs-list at communicatefreely.net <mailto:fs-list at communicatefreely.net>> 
> wrote:
>
>     Hello,
>
>     I'm having all sorts of problems with BLFs not being in the correct
>     state.  It works fine in some cases, but others are wrong.  Here's
>     what
>     I can see:
>
>     Single endpoint, single call, everything works fine.  Light flashes on
>     ring, goes steady on answer, goes out on hangup.
>
>     Here's where it gets tricky:
>
>     If there are two phones registered to the extension, it flashes when
>     they ring, but then goes out when one of them answers.
>     If either phone places an outgoing call, the lamp comes on.
>
>     If a single phone gets a second call, their lamp flashes again,
>     but then
>     goes out when they answer the second call.
>
>     I'm constantly getting complaints from users where the lamps are stuck
>     on.  It happens more often when they have a lot of phones in ring
>     groups.  The lamps work fine for ring groups - they all flash, and
>     whomever picks up the call stays steady while the rest go out.
>
>     Is there anything I can do to get freeswitch to base the state on
>     whether or not that user has any active calls, rather than just
>     what the
>     last thing that the phone did was?
>
>     This happens on every model of Aastra phone, and I have all of
>     them.  I
>     haven't had a chance to try it yet on Polycom.
>
>     I'm running FreeSWITCH Version 1.0.head (git-7531fed 2011-08-17
>     11-27-20
>     -0500)
>
>     Any ideas would be more than welcome.
>
>     -Tim
>
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> -- 
> Anthony Minessale II
>
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