[Freeswitch-users] Freeswitch with Bluebox on Mac OS X 10.6.8

[Rob Hutton]

Most of the time, this is because you have changed and saved the Domain field under the Location definition and resaved the number without changing the auth user or resaving the user.  What you end up is a user that can register using the old domain, but when you try to bridge a call to them, you are actually attempting to bridge to the new domain.

Freeswitch is by default multitenant, and your auth user must match the user at domain format presented in bluebox when you create the user and the number. In other words, the location has to be correct before you do anything else, and if you change the domain, you have to start over.  Without seeing your directory and dialplan, this is a guess based on your symptoms.

There is a dedicated Blue.Box mailing list (http://groups.google.com/group/2600hz-users) and IRC channel (irc://irc.freenode.net/2600hz) to ask Blue.Box related questions on that you may get better answers from.

Thanks,
Rob

On Sunday 15 January 2012 03:17:28 Daniel Melnechuk wrote:
> Dear Freeswitch Users,
> 
> I am just setting up for the first time, a freeswitch with bluebox on a mac mini running 10.6.8 snow leopard. I am trying to move off of a callweaver setup i have had going for a couple of years.
> 
> Everything seemed to be going right along. Started with one "device" and could get and receive calls. Then added a second device and could call from one to the other.
> 
> Then after doing something which at this point i confess i don't remember, one of the devices won't get a call anymore, but can still place one. What i keep getting in the log file is:
> 
> 2012-01-15 00:47:28.529909 [DEBUG] switch_channel.c:1097 EXPORT (export_vars) [sip_invite_req_uri]=[sip:2001error/user_not_registered]
> 
> But in fact the device (iSoftPhone on another Mac) says it is connected and Bluebox sip registrations shows it as registered. The device is on the LAN. And it can call out.
> 
> I tried XLite instead of iSoftphone and the same thing happens. So now i'm starting to think the config has gotten messed up under the hood. In case it was a config issue for the device that wasn't receiving calls i created a new device and configured iSoftphone to use that device auth but same thing persists. No firewalls on.
> 
> The device that works both directions is Bria for iPhone. 
> 
> Since i'm working with two new packages, freeswitch and bluebox, not sure where to go next.
> 
> Any clues as to what i could look for would be most appreciated. I know i haven't given much config info but main thing to know that both devices are "Internal" numbers, they are configed the same, only one has a problem receiving calls.
> 
> I haven't done much so far so i'm thinking to wipe clean the config and start from scratch if nothing shakes out soon. 
> 
> Peace,
> Dan
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