[Freeswitch-users] Voicemail - see if user left a message?

[Michael Collins]

Avi,

Are you looking at the XML CDR for the call leg that goes to voicemail? If
so, check out the billsec value. The lower the value, the less likely they
left a message. If it's zero then they definitely did not leave a message.
I'd ask Tony for confirmation, but based on my experiments (with the
"Local_Extension") I'd wager that the billsec variable only goes above zero
if the voicemail app gets to the point where it actually records something.
As a rule of thumb, I'd say anything less than four seconds should be
considered "they did not leave a voicemail."

Do some experimenting and let us know what you come up with.

-MC

On Mon, Jan 2, 2012 at 4:33 PM, Avi Marcus <avi at avimarcus.net> wrote:

> Can the xml_cdrs tell me if the user actually left a voicemail, rather
> than merely that VM picked up? I don't see where.
> I know it's on ESL, and it hits the voicemail email code.. what's the
> easiest way to integrate it with the CDRs? preferably with the xml_cdrs?
> Maybe a patch to the xml_cdr mod? Or the easiest is to have mod_voicemail
> set a channel variable once a voicemail gets marked as saved or the like?
>
> Is there currently a solution for this that I missed?
>
> Thanks,
> -Avi
>
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