[Freeswitch-users] xml_curl and ivr menus
Tim Meade
Tim.Meade at Millicorp.com
Tue Dec 25 17:07:10 MSK 2012
Here is an example of the xml_curl phrases section. This is not in the WIKI..... I'll try to update. Notice the language section....
<document type="freeswitch/xml">
<section name="phrases">
<macros>
<include>
<language name="en" sound-path="$${sounds_dir}/en/us/callie" tts-engine="cepstral" tts-voice="callie">
<macro name="demo_ivr_main_menu" pause="100"> <!-- See conf/autoload_config/ivr.conf.xml for an example on how to use this macro in an IVR -->
<input pattern="(.*)">
<match>
<!-- string together several existing sound files to create one long greeting -->
<action function="play-file" data="ivr/ivr-welcome_to_freeswitch.wav"/>
<action function="play-file" data="ivr/ivr-this_ivr_will_let_you_test_features.wav"/>
<action function="play-file" data="ivr/ivr-you_may_exit_by_hanging_up.wav"/>
<!-- note that you can do more than just play files, e.g. have pauses and do TTS -->
<!-- Menu option 1: Call FreeSWITCH conference-->
<action function="play-file" data="ivr/ivr-enter_ext_pound.wav"/>
<action function="play-file" data="silence_stream://1500"/>
<action function="play-file" data="ivr/ivr-to_call_the_freeswitch_conference.wav"/>
<action function="play-file" data="ivr/ivr-please.wav"/>
<action function="play-file" data="voicemail/vm-press.wav"/>
<action function="play-file" data="digits/1.wav"/>
<!-- Menu option 2: Do FreeSWITCH echo test -->
<action function="play-file" data="ivr/ivr-to_do_a_freeswitch_echo_test.wav"/>
<action function="play-file" data="ivr/ivr-please.wav"/>
<action function="play-file" data="voicemail/vm-press.wav"/>
<action function="play-file" data="digits/2.wav"/>
<!-- Menu option 3: Listen to Music on Hold -->
<action function="play-file" data="ivr/ivr-to_listen_to_moh.wav"/>
<action function="play-file" data="ivr/ivr-please.wav"/>
<action function="play-file" data="voicemail/vm-press.wav"/>
<action function="play-file" data="digits/3.wav"/>
<!-- Menu option 4: Register for ClueCon -->
<action function="play-file" data="ivr/ivr-register_for_cluecon.wav"/>
<action function="play-file" data="digits/4.wav"/>
<!-- Menu option 5: Listen to screaming monkeys -->
<action function="play-file" data="ivr/ivr-to_hear_screaming_monkeys.wav"/>
<action function="play-file" data="ivr/ivr-please.wav"/>
<action function="play-file" data="voicemail/vm-press.wav"/>
<action function="play-file" data="digits/5.wav"/>
<!-- Menu option 6: Hear a sample submenu -->
<action function="play-file" data="ivr/ivr-to_hear_sample_submenu.wav"/>
<action function="play-file" data="ivr/ivr-please.wav"/>
<action function="play-file" data="voicemail/vm-press.wav"/>
<action function="play-file" data="digits/6.wav"/>
<!-- Menu option 9: Repeat these options -->
<action function="play-file" data="ivr/ivr-to_repeat_these_options.wav"/>
<action function="play-file" data="ivr/ivr-please.wav"/>
<action function="play-file" data="voicemail/vm-press.wav"/>
<action function="play-file" data="digits/9.wav"/>
<action function="play-file" data="silence_stream://2000"/>
</match>
</input>
</macro>
</language>
</include>
</macros>
</section>
</document>
Thanks All
Tim
From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Tim Meade
Sent: Monday, December 24, 2012 5:05 PM
To: Abaci; FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] xml_curl and ivr menus
Thank you Abaci.... Just found that myself under the xml_curl section of the wiki..... I hadn't noticed the xml_curl configuration parameters for the return xml are different.
Here is the completed working configuration from xml_curl debug_on.
<document type="freeswitch/xml">
<section name="configuration">
<configuration name="ivr.conf" description="IVR menus">
<menus>
<include>
<!-- demo IVR setup -->
<!-- demo IVR, Main Menu -->
<menu name="tivr"
greet-long="phrase:demo_ivr_main_menu"
greet-short="phrase:demo_ivr_main_menu_short"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="voicemail/vm-goodbye.wav"
confirm-macro=""
confirm-key=""
tts-engine="flite"
tts-voice="rms"
confirm-attempts="3"
timeout="10000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
digit-len="4">
<!-- The following are the definitions for the digits the user dials -->
<!-- Digit 1 transfer caller to the public FreeSWITCH conference -->
<entry action="menu-exec-app" digits="1" param="bridge sofia/$${domain}/888 at conference.freeswitch.org"/>
<entry action="menu-exec-app" digits="2" param="transfer 9196 XML default"/> <!-- FS echo -->
<entry action="menu-exec-app" digits="3" param="transfer 9664 XML default"/> <!-- MOH -->
<entry action="menu-exec-app" digits="4" param="transfer 9191 XML default"/> <!-- ClueCon -->
<entry action="menu-exec-app" digits="5" param="transfer 1234*256 enum"/> <!-- Screaming monkeys -->
<!-- Using a regex in the digits tag lets you define a dial pattern for the caller
You may define multiple regexes if you need a different pattern for some reason -->
<entry action="menu-exec-app" digits="/^(10[01][0-9])$/" param="transfer $1 XML features"/>
<entry action="menu-top" digits="9"/> <!-- Repeat this menu -->
</menu>
</include>
</menus>
</configuration>
</section>
</document>
From: Abaci [mailto:abaci64 at gmail.com]
Sent: Monday, December 24, 2012 4:45 PM
To: FreeSWITCH Users Help
Cc: Tim Meade
Subject: Re: [Freeswitch-users] xml_curl and ivr menus
you're also missing the "section" element.
On 12/24/2012 4:43 PM, Abaci wrote:
Here is a sample from my server, I highlighted the missing stuff.
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<document type="freeswitch/xml">
<section name="configuration">
<configuration name="ivr.conf" description="IVR menus">
<menus>
<menu name="ivrmenu1"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="voicemail/vm-goodbye.wav"
timeout ="3000"
inter-digit-timeout="2000"
max-failures="2"
digit-len="3"
phrase-lang="en">
<entry action="menu-exec-app" digits="0" param="transfer 11 XML voicemail " />
<entry action="menu-exec-app" digits="1" param="transfer ivrmenu2 XML ivr " />
<entry action="menu-exec-app" digits="2" param="transfer ivrmenu3 XML ivr " />
</menu>
</menus>
</configuration>
</section>
</document>
On 12/24/2012 4:22 PM, Tim Meade wrote:
The items I pasted below are from the cat of the xml_curl debug_on command. It certainly appears to me that freeswitch is getting the correct name in this case 'tivr' which is what shows in both the dialplan and the curl'd ivr menu.
My concerns now are dealing with the xml format for the ivr as I have found several different versions on the wiki and in the prior postings.
From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Abaci
Sent: Monday, December 24, 2012 3:42 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] xml_curl and ivr menus
on freeswitch enable xml_curl debug and see if freeswitch is actually getting the correct ivr
'xml_curl debug_on'
On 12/24/2012 2:20 PM, Tim Meade wrote:
I am continually getting 'unable to find menu' while trying to retrieve an ivr_menu using xml_curl
Using xml_curl debug_on
My DialPlan
<document type="freeswitch/xml">
<section name="dialplan" description="example_curl_dialplan">
<context name="public">
<extension name="ws_origination">
<condition field="destination_number" expression="^\d+$" break="on-true">
<action inline="true" application="set" data="continue_on_fail=true"/>
<action inline="true" application="set" data="hangup_after_bridge=true"/>
<action application="answer"/>
<action application="ivr" data="tivr"/>
</condition>
</extension>
</context>
</section>
And the ivr configuration returned by my xml_curl
<include>
<!-- demo IVR setup -->
<!-- demo IVR, Main Menu -->
<menu name="tivr"
greet-long="phrase:demo_ivr_main_menu"
greet-short="phrase:demo_ivr_main_menu_short"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="voicemail/vm-goodbye.wav"
confirm-macro=""
confirm-key=""
tts-engine="flite"
tts-voice="rms"
confirm-attempts="3"
timeout="10000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
digit-len="4">
<!-- The following are the definitions for the digits the user dials -->
<!-- Digit 1 transfer caller to the public FreeSWITCH conference -->
<entry action="menu-exec-app" digits="1" param="bridge sofia/$${domain}/888 at conference.freeswitch.org<mailto:domain%7d/888 at conference.freeswitch.org>"/>
<entry action="menu-exec-app" digits="2" param="transfer 9196 XML default"/> <!-- FS echo -->
<entry action="menu-exec-app" digits="3" param="transfer 9664 XML default"/> <!-- MOH -->
<entry action="menu-exec-app" digits="4" param="transfer 9191 XML default"/> <!-- ClueCon -->
<entry action="menu-exec-app" digits="5" param="transfer 1234*256 enum"/> <!-- Screaming monkeys -->
<!-- Using a regex in the digits tag lets you define a dial pattern for the caller
You may define multiple regexes if you need a different pattern for some reason -->
<entry action="menu-exec-app" digits="/^(10[01][0-9])$/" param="transfer $1 XML features"/>
<entry action="menu-top" digits="9"/> <!-- Repeat this menu -->
</menu>
</include>
Any ideas on the 'unable to find menu' ????
Thanks
Tim
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_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
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