[Freeswitch-users] xml_curl and ivr menus

Tim Meade Tim.Meade at Millicorp.com
Tue Dec 25 01:05:27 MSK 2012


Thank you Abaci....   Just found that myself under the xml_curl section of the wiki.....  I hadn't noticed the xml_curl configuration parameters for the return xml are different.

Here is the completed working configuration from xml_curl debug_on.

<document type="freeswitch/xml">
<section name="configuration">
<configuration name="ivr.conf" description="IVR menus">
<menus>
<include>
<!-- demo IVR setup -->
<!-- demo IVR, Main Menu -->
<menu name="tivr"
greet-long="phrase:demo_ivr_main_menu"
greet-short="phrase:demo_ivr_main_menu_short"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="voicemail/vm-goodbye.wav"
confirm-macro=""
confirm-key=""
tts-engine="flite"
tts-voice="rms"
confirm-attempts="3"
timeout="10000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
digit-len="4">
<!-- The following are the definitions for the digits the user dials -->
<!-- Digit 1 transfer caller to the public FreeSWITCH conference -->
<entry action="menu-exec-app" digits="1" param="bridge sofia/$${domain}/888 at conference.freeswitch.org"/>
<entry action="menu-exec-app" digits="2" param="transfer 9196 XML default"/> <!-- FS echo -->
<entry action="menu-exec-app" digits="3" param="transfer 9664 XML default"/> <!-- MOH -->
<entry action="menu-exec-app" digits="4" param="transfer 9191 XML default"/> <!-- ClueCon -->
<entry action="menu-exec-app" digits="5" param="transfer 1234*256 enum"/> <!-- Screaming monkeys -->
<!-- Using a regex in the digits tag lets you define a dial pattern for the caller
You may define multiple regexes if you need a different pattern for some reason -->
<entry action="menu-exec-app" digits="/^(10[01][0-9])$/" param="transfer $1 XML features"/>
<entry action="menu-top" digits="9"/> <!-- Repeat this menu -->
</menu>
</include>
</menus>
</configuration>
</section>
</document>

From: Abaci [mailto:abaci64 at gmail.com]
Sent: Monday, December 24, 2012 4:45 PM
To: FreeSWITCH Users Help
Cc: Tim Meade
Subject: Re: [Freeswitch-users] xml_curl and ivr menus

you're also missing the "section" element.

On 12/24/2012 4:43 PM, Abaci wrote:
Here is a sample from my server, I highlighted the missing stuff.

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<document type="freeswitch/xml">
  <section name="configuration">
    <configuration name="ivr.conf" description="IVR menus">
      <menus>
        <menu name="ivrmenu1"
              invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
              exit-sound="voicemail/vm-goodbye.wav"
              timeout ="3000"
              inter-digit-timeout="2000"
              max-failures="2"
              digit-len="3"
              phrase-lang="en">
          <entry action="menu-exec-app" digits="0" param="transfer 11 XML voicemail " />
          <entry action="menu-exec-app" digits="1" param="transfer ivrmenu2 XML ivr " />
          <entry action="menu-exec-app" digits="2" param="transfer ivrmenu3 XML ivr " />
        </menu>
      </menus>
    </configuration>
  </section>
</document>

On 12/24/2012 4:22 PM, Tim Meade wrote:
The items I pasted below are from the cat of the xml_curl debug_on command.  It certainly appears to me that freeswitch is getting the correct name in this case 'tivr' which is what shows in both the dialplan and the curl'd ivr menu.

My concerns now are dealing with the xml format for the ivr as I have found several different versions on the wiki and in the prior postings.

From: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Abaci
Sent: Monday, December 24, 2012 3:42 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] xml_curl and ivr menus

on freeswitch enable xml_curl debug and see if freeswitch is actually getting the correct ivr
'xml_curl debug_on'

On 12/24/2012 2:20 PM, Tim Meade wrote:
I am continually getting 'unable to find menu' while trying to retrieve an ivr_menu using xml_curl

Using xml_curl debug_on

My DialPlan

<document type="freeswitch/xml">
<section name="dialplan" description="example_curl_dialplan">
<context name="public">
<extension name="ws_origination">
<condition field="destination_number" expression="^\d+$" break="on-true">
<action inline="true" application="set" data="continue_on_fail=true"/>
<action inline="true" application="set" data="hangup_after_bridge=true"/>
<action application="answer"/>
<action application="ivr" data="tivr"/>
</condition>
</extension>
</context>
</section>

And the ivr configuration returned by my xml_curl

<include>
<!-- demo IVR setup -->
<!-- demo IVR, Main Menu -->
<menu name="tivr"
greet-long="phrase:demo_ivr_main_menu"
greet-short="phrase:demo_ivr_main_menu_short"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="voicemail/vm-goodbye.wav"
confirm-macro=""
confirm-key=""
tts-engine="flite"
tts-voice="rms"
confirm-attempts="3"
timeout="10000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
digit-len="4">
<!-- The following are the definitions for the digits the user dials -->
<!-- Digit 1 transfer caller to the public FreeSWITCH conference -->
<entry action="menu-exec-app" digits="1" param="bridge sofia/$${domain}/888 at conference.freeswitch.org<mailto:domain%7d/888 at conference.freeswitch.org>"/>
<entry action="menu-exec-app" digits="2" param="transfer 9196 XML default"/> <!-- FS echo -->
<entry action="menu-exec-app" digits="3" param="transfer 9664 XML default"/> <!-- MOH -->
<entry action="menu-exec-app" digits="4" param="transfer 9191 XML default"/> <!-- ClueCon -->
<entry action="menu-exec-app" digits="5" param="transfer 1234*256 enum"/> <!-- Screaming monkeys -->
<!-- Using a regex in the digits tag lets you define a dial pattern for the caller
You may define multiple regexes if you need a different pattern for some reason -->
<entry action="menu-exec-app" digits="/^(10[01][0-9])$/" param="transfer $1 XML features"/>
<entry action="menu-top" digits="9"/> <!-- Repeat this menu -->
</menu>
</include>

Any ideas on the 'unable to find menu' ????

Thanks

Tim








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