[Freeswitch-users] Polycom IP 335 - 401 Unauthorized .... NAT ISSUE?
Brian Foster
bdfoster at endigotech.com
Fri Dec 7 21:54:28 MSK 2012
Let's do this step by step. First of all, my server is off site. We are
going through a NAT in order to get to FreeSWITCH. Looks like this is the
same setup you have.
I have the same phone as you do:
Phone InformationPhone ModelSoundPoint IP 335Part Number2345-12375-001 Rev:AMAC
Address00:04:F2:37:3D:C0IP Address10.0.0.39UC Software
Version4.0.2.11307BootROM
Software Version5.0.2.12692
Alright so now that we have that squared away, the next step is to set up
the phone.
Settings > SIP
Local Settings:
Local SIP Port: 0
Calls Per Line Key: 4
New SDP Type: Disable
Live Communication Server Support: Disable
Non-Standard Line Seize: Enable
Digitmap: Not relevent
Digitmap Timeout: 3|3|3|3|3|3
Remove End-of-Dial Marker: Enable
Digit Impossible Match: 0
Outbound Proxy:
Address: <Blank>
Port: 0
Transport: DNSnaptr
Server 1:
Address: pbx.endigovoip.com
Port: 0
Transport: DNSnaptr (You shouldn't have issues with UDPonly, might be worth
trying though.
Espires (s): 3600
Register: Yes
Retry Timeout (ms): 0
Retry Maximum Count: 3
Line Seize Timeout: 30
I do not have a second server.
Settings > Network > NAT
NAT
*** IP Address*** Signalling Port*** Media Port StartKeep-Alive Interval (s)
Settings > Lines
*Identification*
Display NameAddressAuthentication User IDAuthentication PasswordLabelType
Private SharedThird Party NameNumber of Line KeysCalls Per LineRing TypeLow
TrillLow Double TrillMedium TrillMedium Double TrillHigh TrillHigh Double
TrillHighest TrillHighest Double TrillBeebleTripletRingback-styleLow Trill
PrecedenceRing Splash
*Outbound Proxy*
AddressPortTransport UDPOnly
TCPpreferred DNSnaptr TCPonly
TLS
*Server 1*
AddressPortTransport UDPOnly
TCPpreferred DNSnaptr TCPonly
TLS Expires (s)Register Yes NoRetry Timeout
(ms)Retry
Maximum CountLine Seize Timeout (s)
*Server 2*
AddressPortTransport UDPOnly
TCPpreferred DNSnaptr TCPonly
TLS Expires (s)Register Yes NoRetry Timeout
(ms)Retry
Maximum CountLine Seize Timeout (s)
*Call Diversion*
*** Always Forward Enable Disable*** Always Forward To Contact*** If Busy,
Forward Enable Disable*** If Busy, Forward To Contact*** On No Answer,
Forward Enable Disable*** On No Answer, Forward To Contact*** No Answer
Timeout (seconds)*** On Do Not Disturb, Forward Enable Disable*** On Do
Not Disturb, Forward To Contact*** Disable Forward For Shared Lines Yes No*
** Forward Specific Caller Enable Disable
*Message Center*
Subscription AddressCallback Mode Registration
Contact Disabled Callback Contact
Check those and let us know where you stand after that.
-BDF
On Fri, Dec 7, 2012 at 1:20 PM, Steven Ayre <steveayre at gmail.com> wrote:
> Try this parameter:
> http://wiki.freeswitch.org/wiki/NDLB#NDLB-force-rport
>
> or if that fails
> http://wiki.freeswitch.org/wiki/NDLB#NDLB-connectile-dysfunction
>
>
> On 7 December 2012 16:39, Sean Devoy <sdevoy at bizfocused.com> wrote:
>
>> HI All,****
>>
>> ** **
>>
>> I am still banging my head against the wall here try to get a Polycom 335
>> to register w/ FS. I have checked all the SERVER and USER/AUTH fields like
>> 1000 times and 900 variations. I think my problem may be NAT related. I
>> know on my CISCO 504G I had to enable several NAT features to work behind
>> our firewall. I am totally new to Polycom, so some very basic help is
>> needed.****
>>
>> ** **
>>
>> The server is remote but not behind a NAT there. The phones are NAT’ed
>> to the internet. In the sofia sip trace I see this over and over:****
>>
>>
>> ------------------------------------------------------------------------*
>> ***
>>
>> recv 552 bytes from udp/[71.127.152.57]:1026 at 16:26:07.358892:****
>>
>>
>> ------------------------------------------------------------------------*
>> ***
>>
>> REGISTER sip:fs_bfis.bizfocused.com SIP/2.0****
>>
>> Via: SIP/2.0/UDP 10.10.40.47:5060;branch=z9hG4bKbf81dbdc8E687A5****
>>
>> From: "228 Sean" <sip:228 at fs_bfis.bizfocused.com>;tag=3F42C046-B61A297
>> ****
>>
>> To: <sip:228 at fs_bfis.bizfocused.com>****
>>
>> CSeq: 1 REGISTER****
>>
>> Call-ID: 2f482c2-2599cc43-1fb1a78 at 10.10.40.47****
>>
>> Contact: <sip:228 at 10.10.40.47:5060>;methods="INVITE, ACK, BYE,
>> CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"*
>> ***
>>
>> User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069****
>>
>> Accept-Language: en****
>>
>> Max-Forwards: 70****
>>
>> Expires: 600****
>>
>> Content-Length: 0****
>>
>> ** **
>>
>>
>> ------------------------------------------------------------------------*
>> ***
>>
>> send 710 bytes to udp/[71.127.152.57]:5060 at 16:26:07.359067:****
>>
>>
>> ------------------------------------------------------------------------*
>> ***
>>
>> SIP/2.0 401 Unauthorized****
>>
>> Via: SIP/2.0/UDP 10.10.40.47:5060
>> ;branch=z9hG4bKbf81dbdc8E687A5;received=71.127.152.57****
>>
>> From: "228 Sean" <sip:228 at fs_bfis.bizfocused.com>;tag=3F42C046-B61A297*
>> ***
>>
>> To: <sip:228 at fs_bfis.bizfocused.com>;tag=t232me1NSD02S****
>>
>> Call-ID: 2f482c2-2599cc43-1fb1a78 at 10.10.40.47****
>>
>> CSeq: 1 REGISTER****
>>
>> User-Agent:
>> FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z
>> ****
>>
>> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
>> REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE****
>>
>> Supported: precondition, path, replaces****
>>
>> WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com",
>> nonce="b9583359-0163-4bf2-9818-788f64c34207", algorithm=MD5, qop="auth"**
>> **
>>
>> Content-Length: 0****
>>
>> ****
>>
>> If I understand correctly, the server should be sending back this 401
>> message with the nonce so the phone can re-attempt the registration with an
>> encrypted password. If NAT is failing, the phone is never seeing the 401
>> w/ the nonce.****
>>
>> ** **
>>
>> So what do I do in the WEB config interface to enable NAT on this phone?*
>> ***
>>
>> ** **
>>
>> Thanks,****
>>
>> Sean ****
>>
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>>
>>
>>
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>
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> http://www.freeswitchsolutions.com
>
>
>
>
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--
Brian D. Foster
Endigo Computer LLC
Email: bdfoster at endigotech.com
Phone: 317-800-7876
Indianapolis, Indiana, USA
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