[Freeswitch-users] Polycom IP 335 - 401 Unauthorized .... NAT ISSUE?

[Steven Ayre]

Try this parameter:
http://wiki.freeswitch.org/wiki/NDLB#NDLB-force-rport

or if that fails
http://wiki.freeswitch.org/wiki/NDLB#NDLB-connectile-dysfunction


On 7 December 2012 16:39, Sean Devoy <sdevoy at bizfocused.com> wrote:

> HI All,****
>
> ** **
>
> I am still banging my head against the wall here try to get a Polycom 335
> to register w/ FS.  I have checked all the SERVER and USER/AUTH fields like
> 1000 times and 900 variations.  I think my problem may be NAT related.  I
> know on my CISCO 504G I had to enable several NAT features to work behind
> our firewall.  I am totally new to Polycom, so some very basic help is
> needed.****
>
> ** **
>
> The server is remote but not behind a NAT there.  The phones are NAT’ed to
> the internet.  In the sofia sip trace I see this over and over:****
>
>    ------------------------------------------------------------------------
> ****
>
> recv 552 bytes from udp/[71.127.152.57]:1026 at 16:26:07.358892:****
>
>    ------------------------------------------------------------------------
> ****
>
>    REGISTER sip:fs_bfis.bizfocused.com SIP/2.0****
>
>    Via: SIP/2.0/UDP 10.10.40.47:5060;branch=z9hG4bKbf81dbdc8E687A5****
>
>    From: "228 Sean" <sip:228 at fs_bfis.bizfocused.com>;tag=3F42C046-B61A297*
> ***
>
>    To: <sip:228 at fs_bfis.bizfocused.com>****
>
>    CSeq: 1 REGISTER****
>
>    Call-ID: 2f482c2-2599cc43-1fb1a78 at 10.10.40.47****
>
>    Contact: <sip:228 at 10.10.40.47:5060>;methods="INVITE, ACK, BYE, CANCEL,
> OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"****
>
>    User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069****
>
>    Accept-Language: en****
>
>    Max-Forwards: 70****
>
>    Expires: 600****
>
>    Content-Length: 0****
>
> ** **
>
>    ------------------------------------------------------------------------
> ****
>
> send 710 bytes to udp/[71.127.152.57]:5060 at 16:26:07.359067:****
>
>    ------------------------------------------------------------------------
> ****
>
>    SIP/2.0 401 Unauthorized****
>
>    Via: SIP/2.0/UDP 10.10.40.47:5060
> ;branch=z9hG4bKbf81dbdc8E687A5;received=71.127.152.57****
>
>   From: "228 Sean" <sip:228 at fs_bfis.bizfocused.com>;tag=3F42C046-B61A297**
> **
>
>    To: <sip:228 at fs_bfis.bizfocused.com>;tag=t232me1NSD02S****
>
>    Call-ID: 2f482c2-2599cc43-1fb1a78 at 10.10.40.47****
>
>    CSeq: 1 REGISTER****
>
>    User-Agent:
> FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z
> ****
>
>    Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
> REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE****
>
>    Supported: precondition, path, replaces****
>
>    WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com",
> nonce="b9583359-0163-4bf2-9818-788f64c34207", algorithm=MD5, qop="auth"***
> *
>
>    Content-Length: 0****
>
> ****
>
> If I understand correctly, the server should be sending back this 401
> message with the nonce so the phone can re-attempt the registration with an
> encrypted password.  If NAT is failing, the phone is never seeing the 401
> w/ the nonce.****
>
> ** **
>
> So what do I do in the WEB config interface to enable NAT on this phone?**
> **
>
> ** **
>
> Thanks,****
>
> Sean ****
>
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