[Freeswitch-users] Polycom Registration Failing

[Kim Culhan]

On Mon, August 27, 2012 12:27 pm, Michael Jerris wrote:
> On Aug 27, 2012, at 7:45 AM, Kim Culhan <w8hdkim at gmail.com> wrote:
>
>> On Sun, August 26, 2012 7:41 pm, Brian Foster wrote:
>>> I have a Polycom IP 335 and a Linksys SPA921 here at my office (on the same
>>> desk, connected to the same hosted PBX; don't ask). The Linksys is not
>>> having issues registering. The Polycom, however, gets a 401 Unauthorized
>>> every time it tries to register. Both phones are behind the same NAT, both
>>> are registering to the same PBX, and they are registering to the same
>>> extension.
>>>
>>> SIP messages here: http://pastebin.freeswitch.org/19765
>>> <http://pastebin.freeswitch.org/19765>Internal Sofia Profile here:
>>> http://pastebin.freeswitch.org/19766
>>>
>>> Any hints? I've reset both phones, updated to latest in v1.2.stable, etc.
>>> Still no joy.
>>
>> For Polycom phones, in the Internal Profile:
>>
>> <param name="NDLB-force-rport" value="true"/>

On Mon, August 27, 2012 12:27 pm, Michael Jerris wrote:
>
> This setting can cause some problems.
>
> try setting to "safe" instead of "true"

Works for me:

<param name="NDLB-force-rport" value="safe"/>

thanks Michael

-kim