[Freeswitch-users] ASR & ACD Analysis & Monitoring

Thu Oct 20 17:06:04 MSD 2011

Hello :)

Well i can only assume this varies on your needs ( data  per client ,per
carrier, per endpoint ) by i assume a Daemon with Event Socket or even
better http://wiki.freeswitch.org/wiki/Mod_event_zmq

+

Poll of Workers ( Using ZMQ) would be able to generate the data in realtime
( that usually lacks in 90 % of the software out there) , even if you are
trowing thousands of calls at FS.

If you are reading CSV i think Multiprocessing will be able to handle the
load , at least in my opinion i can't see the difficulty in deploying this ,
in the CSV case will only be the DISK IO that may hold you back .. and in
ZMQ the network IO.

Dunno if this was what you asked for :)

P.S Regarding different back ends , this is easily bypassed with a simple
function to "normalize your data"  into a neutral format that is transversal
to all systems and that integrates into your APP :)

I do this to "compile" different provider routes into our LCR DB :)

Regards
A/T

2011/10/20 Saugort Dario Garcia Tovar <dgarcia at anew.com.ve>

>  Good point...
>
> I will ask then...
>
> For freeswicth users,,,
> which tool do you use to monitor freeswicth (ASR, ACD)?
> DO you develop your own monitoring scripts/tools?
> Would like share your experience?
>
> On 10/20/2011 8:04 AM, João Mesquita wrote:
>
> I am amazed that no one asked that yet, but ... Why don't you use
> FreeSWITCH instead? It is a bit strange that you ask Asterisk questions
> here, don't won't help you on their list? Funny, I've heard that before....
> :-)
>
>  Regards,
> João Mesquita
>
>
>
> On Thu, Oct 20, 2011 at 9:01 AM, Faisal Rehman <
> faisal.rehman22 at hotmail.com> wrote:
>
>>  *Hi Naseer,*
>>
>>  I am going to monitor the ASR and ACD from the Master.csv file of
>> asterisk (/var/log/asterisk/cdr-csv/Master.csv) & actually the basic
>> requirement is that the script or tool should read the whole file and when
>> ASR, ACD is low from the desired requirement, then we should get an email
>> alert or any notification.
>>
>>
>>  Regards,
>>
>>  *
>> *
>> *Faisal Rehman*
>>
>> > From: nbhatti at gmail.com
>> > Date: Thu, 20 Oct 2011 14:21:07 +0300
>>
>> > To: freeswitch-users at lists.freeswitch.org
>> > Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring
>> >
>> > Hello Faisal,
>> > We have developed scripts which may do the purpose. Let me know if you
>> > are interested. I would to get more details about your system as well.
>> >
>> > Naseer
>> >
>> > On Thu, Oct 20, 2011 at 2:14 PM, Faisal Rehman
>> > <faisal.rehman22 at hotmail.com> wrote:
>> > > Hi Sam,
>> > > Will that also generate an email if the ASR & ACD is low from the
>> desired
>> > > requirements & also it is a little expensive :) so any further idea?
>> > >
>> > > Regards,
>> > >
>> > > Faisal Rehman
>> > >
>> > > ________________________________
>> > > Date: Thu, 20 Oct 2011 16:00:08 +0500
>> > > From: govoiper at gmail.com
>> > > To: freeswitch-users at lists.freeswitch.org
>> > > Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring
>> > >
>> > > I hope you've already heard about it, not an opensource one but
>> VQManager is
>> > > the best thing so far I've came across.
>> > >
>> > > On Thu, Oct 20, 2011 at 2:21 PM, Faisal Rehman <
>> faisal.rehman22 at hotmail.com>
>> > > wrote:
>> > >
>> > > Hi Everyone,
>> > >
>> > > First of all I would like to say that I wasn't supposed to ask this
>> question
>> > > here in this forum that belongs to Free-switch, but I think I can find
>> any
>> > > help related to Asterisk ASR & ACD monitoring.
>> > > So I am in search of a reliable open source tool for the real time
>> > > monitoring of ASR & ACD (Using Asterisk's Master.csv), so any help or
>> > > suggestions will be highly appreciated.
>> > >
>> > >
>> > > Regards,
>> > >
>> > > Faisal Rehman
>> > >
>> > >
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> --
> Atentamente,
> *Dario García*
> Consultor.
>
> CCCT, Nivel C2, Sector Yarey, Mz,
> Ofc. MZ03a.
> Caracas-Venezuela.
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