[Freeswitch-users] ASR & ACD Analysis & Monitoring

[Saugort Dario Garcia Tovar]

Good point...

I will ask then...

For freeswicth users,,,
which tool do you use to monitor freeswicth (ASR, ACD)?
DO you develop your own monitoring scripts/tools?
Would like share your experience?

On 10/20/2011 8:04 AM, João Mesquita wrote:
> I am amazed that no one asked that yet, but ... Why don't you use 
> FreeSWITCH instead? It is a bit strange that you ask Asterisk 
> questions here, don't won't help you on their list? Funny, I've heard 
> that before.... :-)
>
> Regards,
> João Mesquita
>
>
>
> On Thu, Oct 20, 2011 at 9:01 AM, Faisal Rehman 
> <faisal.rehman22 at hotmail.com <mailto:faisal.rehman22 at hotmail.com>> wrote:
>
>     *Hi Naseer,*
>
>     I am going to monitor the ASR and ACD from the Master.csv file of
>     asterisk (/var/log/asterisk/cdr-csv/Master.csv) & actually the
>     basic requirement is that the script or tool should read the whole
>     file and when ASR, ACD is low from the desired requirement, then
>     we should get an email alert or any notification.
>
>
>     Regards,
>
>     *
>     *
>     *Faisal Rehman*
>
>     > From: nbhatti at gmail.com <mailto:nbhatti at gmail.com>
>     > Date: Thu, 20 Oct 2011 14:21:07 +0300
>
>     > To: freeswitch-users at lists.freeswitch.org
>     <mailto:freeswitch-users at lists.freeswitch.org>
>     > Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring
>     >
>     > Hello Faisal,
>     > We have developed scripts which may do the purpose. Let me know
>     if you
>     > are interested. I would to get more details about your system as
>     well.
>     >
>     > Naseer
>     >
>     > On Thu, Oct 20, 2011 at 2:14 PM, Faisal Rehman
>     > <faisal.rehman22 at hotmail.com
>     <mailto:faisal.rehman22 at hotmail.com>> wrote:
>     > > Hi Sam,
>     > > Will that also generate an email if the ASR & ACD is low from
>     the desired
>     > > requirements & also it is a little expensive :) so any further
>     idea?
>     > >
>     > > Regards,
>     > >
>     > > Faisal Rehman
>     > >
>     > > ________________________________
>     > > Date: Thu, 20 Oct 2011 16:00:08 +0500
>     > > From: govoiper at gmail.com <mailto:govoiper at gmail.com>
>     > > To: freeswitch-users at lists.freeswitch.org
>     <mailto:freeswitch-users at lists.freeswitch.org>
>     > > Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring
>     > >
>     > > I hope you've already heard about it, not an opensource one
>     but VQManager is
>     > > the best thing so far I've came across.
>     > >
>     > > On Thu, Oct 20, 2011 at 2:21 PM, Faisal Rehman
>     <faisal.rehman22 at hotmail.com <mailto:faisal.rehman22 at hotmail.com>>
>     > > wrote:
>     > >
>     > > Hi Everyone,
>     > >
>     > > First of all I would like to say that I wasn't supposed to ask
>     this question
>     > > here in this forum that belongs to Free-switch, but I think I
>     can find any
>     > > help related to Asterisk ASR & ACD monitoring.
>     > > So I am in search of a reliable open source tool for the real time
>     > > monitoring of ASR & ACD (Using Asterisk's Master.csv), so any
>     help or
>     > > suggestions will be highly appreciated.
>     > >
>     > >
>     > > Regards,
>     > >
>     > > Faisal Rehman
>     > >
>     > >
>     > > FreeSWITCH-users mailing list
>     > > FreeSWITCH-users at lists.freeswitch.org
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-- 
Atentamente,
*Dario García*
Consultor.

CCCT, Nivel C2, Sector Yarey, Mz,
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Caracas-Venezuela.
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