[Freeswitch-users] Freeswitch (Windows) 64-bit - call answering issues

Network Information Centre nic at itecity.com
Sun Oct 16 20:15:21 MSD 2011



I am rather new to Freeswitch, but have successfully installed and ran the
32-bit windows version.

I have now upgraded to the windows 64-bit, on a larger server (pretty clean


I can make and receive calls (through multiple gateways).

However, my issue is that the call is never actually answered (but
Freeswitch says it is).

Although, I believe I may actually have two different issues.


5555551212 = Freeswitch line/extension

15554445555 = Remote line


Calls are being made between a cellular phone and a softphone (connected to



1)      If placing a call, the remote side answers (and Freeswitch also
reports this), but the calling side just keeps ringing.


2011-10-16 10:41:44.146140 [NOTICE] switch_channel.c:911 New Channel
sofia/internal/5555551212 at sip.XXXXX.com:5060

2011-10-16 10:41:44.193015 [INFO] mod_dialplan_xml.c:336 Processing Don
Hunter <5555551212>->15554445555 in context default

2011-10-16 10:41:44.193015 [NOTICE] switch_channel.c:911 New Channel
sofia/external/15554445555 [54540bc5-e9aa-4485-ac6a-88ea43552dde]

2011-10-16 10:41:49.166648 [NOTICE] sofia_glue.c:3868 Pre-Answer

2011-10-16 10:41:49.166648 [INFO] switch_ivr_originate.c:3198 Sending early

2011-10-16 10:41:49.166648 [NOTICE] mod_sofia.c:2464 Pre-Answer
sofia/internal/5555551212 at sip.XXXXX.com:5060!

2011-10-16 10:41:51.018210 [NOTICE] sofia.c:5780 Channel
[sofia/external/15554445555] has been answered

2011-10-16 10:41:51.018210 [NOTICE] switch_ivr_bridge.c:417 Channel
[sofia/internal/5555551212 at sip.XXXXX.com:5060] has been answered

2011-10-16 10:41:59.188132 [NOTICE] sofia.c:560 Hangup
sofia/external/15554445555 [CS_EXCHANGE_MEDIA] [NORMAL_CLEARING]

2011-10-16 10:41:59.209617 [NOTICE] switch_ivr_bridge.c:1355 Hangup
sofia/internal/5555551212 at sip.XXXXX.com:5060 [CS_EXECUTE] [NORMAL_CLEARING]

2011-10-16 10:41:59.209617 [NOTICE] switch_core_session.c:1367 Session 6
(sofia/external/15554445555) Ended

2011-10-16 10:41:59.209617 [NOTICE] switch_core_session.c:1369 Close Channel
sofia/external/15554445555 [CS_DESTROY]

2011-10-16 10:41:59.495750 [NOTICE] switch_core_session.c:1367 Session 5
(sofia/internal/5555551212 at sip.XXXXX.com:5060) Ended

2011-10-16 10:41:59.495750 [NOTICE] switch_core_session.c:1369 Close Channel
sofia/internal/5555551212 at sip.XXXXX.com:5060 [CS_DESTROY]


As you can see by the [2011-10-16 10:41:51.018210] lines, the call is
reporting as being answered, but is not actually picked up.



2)      When receiving a call, the calling side rings and eventually goes to
voicemail. But the called side also rings, but even when answered (phone set
shows answered) both sides continue to ring.


2011-10-16 10:58:52.552476 [NOTICE] switch_channel.c:911 New Channel
sofia/internal/15554445555 at

2011-10-16 10:58:52.589585 [INFO] mod_dialplan_xml.c:336 Processing
4167869038 <15554445555>->5555551212 in context public

2011-10-16 10:58:52.589585 [NOTICE] switch_ivr.c:1699 Transfer
sofia/internal/15554445555 at to XML[5555551212 at default]

2011-10-16 10:58:52.589585 [INFO] mod_dialplan_xml.c:336 Processing
4167869038 <15554445555>->5555551212 in context default

2011-10-16 10:58:52.589585 [INFO] switch_ivr_async.c:3107 Bound B-Leg: *1
execute_extension::dx XMLfeatures

2011-10-16 10:58:52.589585 [INFO] switch_ivr_async.c:3107 Bound B-Leg: *2

2011-10-16 10:58:52.589585 [INFO] switch_ivr_async.c:3107 Bound B-Leg: *3
execute_extension::cf XMLfeatures

2011-10-16 10:58:52.589585 [NOTICE] switch_channel.c:911 New Channel
sofia/internal/sip:5555551212 at

2011-10-16 10:58:52.741929 [NOTICE] sofia.c:5235 Ring-Ready
sofia/internal/sip:5555551212 at!

2011-10-16 10:58:52.741929 [INFO] switch_ivr_originate.c:1113 Sending early

2011-10-16 10:58:52.741929 [NOTICE] mod_sofia.c:2464 Pre-Answer
sofia/internal/15554445555 at!

2011-10-16 10:59:22.008531 [NOTICE] switch_ivr_originate.c:3165 Hangup
sofia/internal/sip:5555551212 at [CS_CONSUME_MEDIA]

2011-10-16 10:59:22.008531 [NOTICE] switch_ivr_originate.c:2457 Cannot
create outgoing channel of type [user] cause: [NO_ANSWER]

2011-10-16 10:59:22.008531 [INFO] mod_dptools.c:2810 Originate Failed.

2011-10-16 10:59:22.008531 [NOTICE] mod_dptools.c:1043 Channel
[sofia/internal/15554445555 at] has been answered

2011-10-16 10:59:22.008531 [NOTICE] switch_core_session.c:1367 Session 10
(sofia/internal/sip:5555551212 at Ended

2011-10-16 10:59:22.008531 [NOTICE] switch_core_session.c:1369 Close Channel
sofia/internal/sip:5555551212 at [CS_DESTROY]

2011-10-16 10:59:32.526109 [NOTICE] sofia.c:560 Hangup
sofia/internal/15554445555 at [CS_EXECUTE] [NORMAL_CLEARING]

2011-10-16 10:59:32.867906 [NOTICE] switch_core_session.c:1367 Session 9
(sofia/internal/15554445555 at Ended

2011-10-16 10:59:32.867906 [NOTICE] switch_core_session.c:1369 Close Channel
sofia/internal/15554445555 at [CS_DESTROY]



I have compared my configs against the version that works, but cannot see
any differences.  I know I am missing something small and stupid.  


Any assistance would be appreciated (even a pointer as to where to look)...
as I am not sure where this is actually handled and in which XML(s).







Don Hunter

e-City Solutions Inc.


email:                          don.hunter at 44ecity.com

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