[Freeswitch-users] No Voice for default IVR ext 5000

Mon Jun 20 14:03:50 MSD 2011

When I tried with FS Server and my receivig system as same system with one
IP address.
Call Requesting System from other system with second IP address.
It worked as expected, I can listen the IVR menu.

But the logs says
2011-06-20 15:27:53.054612 [DEBUG] sofia_glue.c:2594 AUDIO RTP
[sofia/external/w
aliaankit1 at sip.actionvoip.com:5060] 192.168.1.2 port 24484 -> 194.120.0.106
port
 11772 codec: 0 ms: 20

My Requesting system IP address is correct but my receiving system IP
address is 192.168.1.3.

Is it something related to NAT? Is it something which I dont know about
Networking? Is this a random behavior?

Thanks
Ankit

On Mon, Jun 20, 2011 at 3:15 PM, ankIT WALiA <ankitwalia4u at gmail.com> wrote:

> Hello Guru, MC, Steve and friends,
>
> I have pasted my logs on http://pastebin.freeswitch.org/16555
>
> I observed the logs and saw the below line:
> 2011-06-20 14:57:27.282184 [DEBUG] sofia_glue.c:2594 AUDIO RTP
> [sofia/external/waliaankit1 at sip.actionvoip.com:5060] 192.168.1.2 port
> 23520 -> 77.72.168.99 port 11994 codec: 8 ms: 20
>
> I think it is telling me that the request is from IP address 192.168.1.2
> port 23520 to 77.72.168.99 port 11994.Though, I am using NAT at my broadband
> modem but my public IP address is also not 77.72.168.99.
>
> I think as told by Steve, the response is going to wrong place.
>
> Guru,
> I also saw the SIP ALG setting, SIP is enabled.
>
> Please suggest what I can do in this case. I can try wireshark or pcap, but
> isnt it evident from the above log that the response is going to the wrong
> place.
>
> Can it be a problem that my FS server, my call request system and my
> receiving system is one system only having one network device with IP
> address 192.168.1.2 ?
>
> Thanks,
> Ankit
>
>
>
> On Mon, Jun 20, 2011 at 3:06 PM, ankIT WALiA <ankitwalia4u at gmail.com>wrote:
>
>> Hello Guru, MC and friends,
>>
>> Sorry for the delayed reply, I did some changes in my broadband modem,
>> reset the conf
>>
>>
>> On Sat, Jun 18, 2011 at 1:58 AM, guru singh <grsingh750 at gmail.com> wrote:
>>
>>> Hi Ankit,
>>>
>>> You could also see if there are SIP ALG settings on the router.
>>>
>>> If by broadband router you mean the DSL modem that providers give,
>>> then you're in a sticky situation. From my experience they are very
>>> unreliable, something that works would break without any apparent
>>> reason or even worse at times things would only work intermittently.
>>> So you just end up racking your brains trying to reproduce and
>>> diagnose, what I'd call "a false problem". Replacing that would reduce
>>> some of your troubles.
>>>
>>> Regards,
>>> guru
>>>
>>> On Sat, Jun 18, 2011 at 12:35 AM, Michael Collins <msc at freeswitch.org>
>>> wrote:
>>> > I would get a pcap of both the signaling and the RTP and analyze w/
>>> > wireshark. Find out if the RTP is actually leaving FreeSWITCH or not.
>>> Of
>>> > course, you might start with a console debug log and siptrace on
>>> > pastebin.freeswitch.org so that we can have a looksee at what is
>>> happening
>>> > on the call.
>>> > -MC
>>> >
>>> > On Fri, Jun 17, 2011 at 9:07 AM, ankIT WALiA <ankitwalia4u at gmail.com>
>>> wrote:
>>> >>
>>> >> Yes, I am under NAT through my Broadband router.
>>> >> But, if NAT is the issue, then is it possible for both sides able to
>>> >> listen each other voices when I am transferring my call to another
>>> ext.
>>> >> which is not IVR
>>> >> Could someone please suggest what I can do to work with NAT or under
>>> >> firewall?
>>> >> Secondly, do you know any other reason for this issue if its not NAT?
>>> >> Thanks
>>> >> Ankit
>>> >>
>>> >> On Fri, Jun 17, 2011 at 7:05 PM, Steven Ayre <steveayre at gmail.com>
>>> wrote:
>>> >>>
>>> >>> Is there any NAT involved? Usually lack of audio means that a NAT
>>> router
>>> >>> or firewall is screwing up the RTP media which is sent in a separate
>>> UDP
>>> >>> stream. Either it's not being forwarded, or it's being told to go to
>>> the
>>> >>> wrong place.
>>> >>>
>>> >>> -Steve
>>> >>>
>>> >>>
>>> >>> On 17 June 2011 13:13, ankIT WALiA <ankitwalia4u at gmail.com> wrote:
>>> >>>>
>>> >>>> Dear all,
>>> >>>> I have configured an gateway for external profile to receive and
>>> make
>>> >>>> calls.
>>> >>>> I have added a file in public directory.
>>> >>>> <include>
>>> >>>> <extension name="iptel-inbound">
>>> >>>> <condition field="destination_number"
>>> >>>> expression="^(MY_IPTEL_USERNAME)$">
>>> >>>> <action application="set" data="domain_name=$${domain}"/>
>>> >>>> <action application="transfer" data="ExtNo XML default"/>
>>> >>>> </condition>
>>> >>>> </extension>
>>> >>>> </include>
>>> >>>> Now, while I am calling to my voip account, I am transferring the
>>> call.
>>> >>>> It is getting transferred to the extension also.
>>> >>>> But, If I use normal ext number, I am able to talk both ways. But
>>> when I
>>> >>>> use default ext number 5000 for IVR menu. I could not listen to IVR
>>> menu.
>>> >>>> Though, I can see in my logs that the audio file are being played
>>> one by
>>> >>>> one, but I cant listen.
>>> >>>> Do I need some extra configuration to listen to IVR?
>>> >>>> There may be a gap in my knowledge. Please enlighten.
>>> >>>> Thanks
>>> >>>> Ankit
>>> >>>> --
>>> >>>> Life is like a rose its upto u feel it as its fragrance or thorns
>>> >>>>
>>> >>>> _______________________________________________
>>> >>>> Join us at ClueCon 2011, Aug 9-11, Chicago
>>> >>>> http://www.cluecon.com 877-7-4ACLUE
>>> >>>>
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>>> >>>>
>>> >>>
>>> >>>
>>> >>> _______________________________________________
>>> >>> Join us at ClueCon 2011, Aug 9-11, Chicago
>>> >>> http://www.cluecon.com 877-7-4ACLUE
>>> >>>
>>> >>> FreeSWITCH-users mailing list
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>>> >>
>>> >>
>>> >>
>>> >> --
>>> >> Life is like a rose its upto u feel it as its fragrance or thorns
>>> >>
>>> >> _______________________________________________
>>> >> Join us at ClueCon 2011, Aug 9-11, Chicago
>>> >> http://www.cluecon.com 877-7-4ACLUE
>>> >>
>>> >> FreeSWITCH-users mailing list
>>> >> FreeSWITCH-users at lists.freeswitch.org
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>>> >> UNSUBSCRIBE:
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>>> >>
>>> >
>>> >
>>> > _______________________________________________
>>> > Join us at ClueCon 2011, Aug 9-11, Chicago
>>> > http://www.cluecon.com 877-7-4ACLUE
>>> >
>>> > FreeSWITCH-users mailing list
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>>> >
>>> >
>>>
>>> _______________________________________________
>>> Join us at ClueCon 2011, Aug 9-11, Chicago
>>> http://www.cluecon.com 877-7-4ACLUE
>>>
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>>>
>>
>>
>>
>> --
>> Life is like a rose its upto u feel it as its fragrance or thorns
>>
>
>
>
> --
> Life is like a rose its upto u feel it as its fragrance or thorns
>

-- 
Life is like a rose its upto u feel it as its fragrance or thorns
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