[Freeswitch-users] No Voice for default IVR ext 5000

[guru singh]

Hi Ankit,

You could also see if there are SIP ALG settings on the router.

If by broadband router you mean the DSL modem that providers give,
then you're in a sticky situation. From my experience they are very
unreliable, something that works would break without any apparent
reason or even worse at times things would only work intermittently.
So you just end up racking your brains trying to reproduce and
diagnose, what I'd call "a false problem". Replacing that would reduce
some of your troubles.

Regards,
guru

On Sat, Jun 18, 2011 at 12:35 AM, Michael Collins <msc at freeswitch.org> wrote:
> I would get a pcap of both the signaling and the RTP and analyze w/
> wireshark. Find out if the RTP is actually leaving FreeSWITCH or not. Of
> course, you might start with a console debug log and siptrace on
> pastebin.freeswitch.org so that we can have a looksee at what is happening
> on the call.
> -MC
>
> On Fri, Jun 17, 2011 at 9:07 AM, ankIT WALiA <ankitwalia4u at gmail.com> wrote:
>>
>> Yes, I am under NAT through my Broadband router.
>> But, if NAT is the issue, then is it possible for both sides able to
>> listen each other voices when I am transferring my call to another ext.
>> which is not IVR
>> Could someone please suggest what I can do to work with NAT or under
>> firewall?
>> Secondly, do you know any other reason for this issue if its not NAT?
>> Thanks
>> Ankit
>>
>> On Fri, Jun 17, 2011 at 7:05 PM, Steven Ayre <steveayre at gmail.com> wrote:
>>>
>>> Is there any NAT involved? Usually lack of audio means that a NAT router
>>> or firewall is screwing up the RTP media which is sent in a separate UDP
>>> stream. Either it's not being forwarded, or it's being told to go to the
>>> wrong place.
>>>
>>> -Steve
>>>
>>>
>>> On 17 June 2011 13:13, ankIT WALiA <ankitwalia4u at gmail.com> wrote:
>>>>
>>>> Dear all,
>>>> I have configured an gateway for external profile to receive and make
>>>> calls.
>>>> I have added a file in public directory.
>>>> <include>
>>>> <extension name="iptel-inbound">
>>>> <condition field="destination_number"
>>>> expression="^(MY_IPTEL_USERNAME)$">
>>>> <action application="set" data="domain_name=$${domain}"/>
>>>> <action application="transfer" data="ExtNo XML default"/>
>>>> </condition>
>>>> </extension>
>>>> </include>
>>>> Now, while I am calling to my voip account, I am transferring the call.
>>>> It is getting transferred to the extension also.
>>>> But, If I use normal ext number, I am able to talk both ways. But when I
>>>> use default ext number 5000 for IVR menu. I could not listen to IVR menu.
>>>> Though, I can see in my logs that the audio file are being played one by
>>>> one, but I cant listen.
>>>> Do I need some extra configuration to listen to IVR?
>>>> There may be a gap in my knowledge. Please enlighten.
>>>> Thanks
>>>> Ankit
>>>> --
>>>> Life is like a rose its upto u feel it as its fragrance or thorns
>>>>
>>>> _______________________________________________
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>>>
>>>
>>> _______________________________________________
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>>
>>
>>
>> --
>> Life is like a rose its upto u feel it as its fragrance or thorns
>>
>> _______________________________________________
>> Join us at ClueCon 2011, Aug 9-11, Chicago
>> http://www.cluecon.com 877-7-4ACLUE
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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>>
>
>
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