[Freeswitch-users] No Voice for default IVR ext 5000

[Michael Collins]

I would get a pcap of both the signaling and the RTP and analyze w/
wireshark. Find out if the RTP is actually leaving FreeSWITCH or not. Of
course, you might start with a console debug log and siptrace on
pastebin.freeswitch.org so that we can have a looksee at what is happening
on the call.

-MC

On Fri, Jun 17, 2011 at 9:07 AM, ankIT WALiA <ankitwalia4u at gmail.com> wrote:

> Yes, I am under NAT through my Broadband router.
>
> But, if NAT is the issue, then is it possible for both sides able to listen
> each other voices when I am transferring my call to another ext. which is
> not IVR
>
> Could someone please suggest what I can do to work with NAT or under
> firewall?
>
> Secondly, do you know any other reason for this issue if its not NAT?
>
> Thanks
> Ankit
>
>
> On Fri, Jun 17, 2011 at 7:05 PM, Steven Ayre <steveayre at gmail.com> wrote:
>
>> Is there any NAT involved? Usually lack of audio means that a NAT router
>> or firewall is screwing up the RTP media which is sent in a separate UDP
>> stream. Either it's not being forwarded, or it's being told to go to the
>> wrong place.
>>
>> -Steve
>>
>>
>> On 17 June 2011 13:13, ankIT WALiA <ankitwalia4u at gmail.com> wrote:
>>
>>> Dear all,
>>>
>>> I have configured an gateway for external profile to receive and make
>>> calls.
>>>
>>> I have added a file in public directory.
>>> <include>
>>> <extension name="iptel-inbound">
>>> <condition field="destination_number"
>>> expression="^(MY_IPTEL_USERNAME)$">
>>> <action application="set" data="domain_name=$${domain}"/>
>>> <action application="transfer" data="ExtNo XML default"/>
>>> </condition>
>>> </extension>
>>> </include>
>>>
>>> Now, while I am calling to my voip account, I am transferring the call.
>>> It is getting transferred to the extension also.
>>> But, If I use normal ext number, I am able to talk both ways. But when I
>>> use default ext number 5000 for IVR menu. I could not listen to IVR menu.
>>> Though, I can see in my logs that the audio file are being played one by
>>> one, but I cant listen.
>>>
>>> Do I need some extra configuration to listen to IVR?
>>> There may be a gap in my knowledge. Please enlighten.
>>>
>>> Thanks
>>> Ankit
>>> --
>>> Life is like a rose its upto u feel it as its fragrance or thorns
>>>
>>> _______________________________________________
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>>
>> _______________________________________________
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>>
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>>
>
>
> --
> Life is like a rose its upto u feel it as its fragrance or thorns
>
> _______________________________________________
> Join us at ClueCon 2011, Aug 9-11, Chicago
> http://www.cluecon.com 877-7-4ACLUE
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
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