[Freeswitch-users] IVR Bridged Call Dropping after 2 rings

[John Carpenter]

Hi, I have now traced the problem down to the SIP tunk provider having a
timeout of 10 seconds. If they receive no signalling or RTP for 10
seconds they drop the call. If I had known this earlier I would not have
signed up with them but its too late now.
So the question is how do I get FS to send RTP back to SIP trunk when a
call is being bridged, it currently dies if extension not answered in 10
seconds. Have tried proxy_media and bypass_media without any success. My
extensions are remote and using NAT.

regards, John

On Mon, 2011-01-24 at 12:28 -0800, Michael Collins wrote:

> Can you pastebin a debug log with a siptrace? Also, pastebin your
> dialplan. I think we can help with this but I want to see what you're
> doing before I suggest anything.
> 
> 
> 
> -MC
> 
> 
> On Fri, Jan 21, 2011 at 5:57 PM, John Carpenter <john at 247-talk.co.uk>
> wrote:
> 
>         Hi, I am trying to setup a very simple IVR using LUA. Call
>         arrives from a DID SIP trunk and is answered and message is
>         played ok, after a particular digit is pressed it bridges the
>         call to an extension which is remotely connected. It works but
>         after 2 rings the call to the extension is dropped with a SIP
>         message "BYE" from DID provider. If I just route the call
>         directly to the extension (no IVR) it works fine. It seems
>         like the DID hangs up when the call is bridged to the
>         extension. Have tried same thing using the XML IVR Engine and
>         get exactly the same result. The IVR script is below
>         
>         pathsep = '/'
>         session:setAutoHangup(false);
>         session:answer()
>         prompt = "ivr" .. pathsep .. "247talk.wav"
>         invalid = "ivr" .. pathsep ..
>         "ivr-that_was_an_invalid_entry.wav"
>         freeswitch.consoleLog("INFO", "Prompt file is '" .. prompt ..
>         "'\n")
>         continue = true
>         
>         while( session:ready() == true and continue == true) do
>                 digits = session:playAndGetDigits(1,1,3,7000,"#",
>         prompt, invalid, "\\d+")
>                 if (digits == "1") then
>                         continue = false
>                         session:execute("bridge","sofia/external/2476%
>         91.xxx.xx.xx")
>                 end
>                 if (digits == "2") then
>                         session:execute("bridge","sofia/external/2475%
>         91.xxx.xx.xx")
>                 end
>                 if (digits == "3") then
>                         continue = false
>                         session:execute("bridge","sofia/external/2475%
>         91.xxx.xx.xx")
>                 end
>         end
>         
>         session:hangup()
>         
>         Any help with this greatly appreciated it is driving me nuts.
>         
>         regards, John Carpenter
>         
>         
>         _______________________________________________
>         FreeSWITCH-users mailing list
>         FreeSWITCH-users at lists.freeswitch.org
>         http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>         UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>         http://www.freeswitch.org
>         
> 
> 
> 
> 
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org


-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20110125/a7c9b2bb/attachment.html