[Freeswitch-users] IVR Bridged Call Dropping after 2 rings

[Michael Collins]

Can you pastebin a debug log with a siptrace? Also, pastebin your dialplan.
I think we can help with this but I want to see what you're doing before I
suggest anything.

-MC

On Fri, Jan 21, 2011 at 5:57 PM, John Carpenter <john at 247-talk.co.uk> wrote:

>  Hi, I am trying to setup a very simple IVR using LUA. Call arrives from a
> DID SIP trunk and is answered and message is played ok, after a particular
> digit is pressed it bridges the call to an extension which is remotely
> connected. It works but after 2 rings the call to the extension is dropped
> with a SIP message "BYE" from DID provider. If I just route the call
> directly to the extension (no IVR) it works fine. It seems like the DID
> hangs up when the call is bridged to the extension. Have tried same thing
> using the XML IVR Engine and get exactly the same result. The IVR script is
> below
>
> pathsep = '/'
> session:setAutoHangup(false);
> session:answer()
> prompt = "ivr" .. pathsep .. "247talk.wav"
> invalid = "ivr" .. pathsep .. "ivr-that_was_an_invalid_entry.wav"
> freeswitch.consoleLog("INFO", "Prompt file is '" .. prompt .. "'\n")
> continue = true
>
> while( session:ready() == true and continue == true) do
>         digits = session:playAndGetDigits(1,1,3,7000,"#", prompt, invalid,
> "\\d+")
>         if (digits == "1") then
>                 continue = false
>
> session:execute("bridge","sofia/external/2476%91.xxx.xx.xx")
>         end
>         if (digits == "2") then
>
> session:execute("bridge","sofia/external/2475%91.xxx.xx.xx")
>         end
>         if (digits == "3") then
>                 continue = false
>
> session:execute("bridge","sofia/external/2475%91.xxx.xx.xx")
>         end
> end
>
> session:hangup()
>
> Any help with this greatly appreciated it is driving me nuts.
>
> regards, John Carpenter
>
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