[Freeswitch-users] Persistence BLFs (or: Dear PBX please remember the BLF state)

Tue Feb 1 02:31:06 MSK 2011

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On Mon, Jan 31, 2011 at 5:25 PM, Patrick Plattes
<patrick.plattes at niemann-frey.info> wrote:
> hi :-)
>
> i will try it with other phones. if i'll get it wo work i'm going back
> to the snom phones and try to get a fix (maybe fw 7.1.35 works for
> me).
>
>  it seems like chris had nearly the same problem and i also don't know
> if presence_id can  help here, but on the other hand ... you are the
> main developer :-)
>
> i'll try it and i'll tell you if it works or not. and i will write an
> article inn the wiki :-)
>
> thanks,
>  the guy who started the thread ;-)
>
>
>
> 2011/1/31 Anthony Minessale <anthony.minessale at gmail.com>:
>> So sounds like the guy who started the thread should be able to get
>> what he needs if we can find out why it's not working on snom then.
>>
>>
>> On Mon, Jan 31, 2011 at 4:42 PM, Chris Burns <chris at cloudtel.com> wrote:
>>> For calls, presence_id works perfectly and that is what I use. In the case
>>> of my client, they were using BLFs to show additional information like which
>>> desks have spanish or french speaking agents (because the agents switch
>>> around desks daily). The call is just to an extension to add/remove the
>>> phone from a fifo queue, which then has to trigger an auxilary BLF on/off.
>>> The call to the extension will be over and the phone's own BLF will unlight,
>>> but the auxilary BLF should remain lit ... showing them as a proud member of
>>> the spanish speaking fifo queue to the managers who rely on blinking red
>>> lights to do so. The end result of my ESL app is that nothing can change my
>>> auxilary BLFs except my dialplan, and any phones that reboot or get plugged
>>> in new get lit up properly.
>>>
>>> Was there a way I could have used presence_id and skipped using mod_dptools?
>>> I didnt see how to do it.
>>>
>>>
>>> On Mon, Jan 31, 2011 at 5:16 PM, Anthony Minessale
>>> <anthony.minessale at gmail.com> wrote:
>>>>
>>>> bottom line is, if you use the presence_id how it was designed, it
>>>> will report any presence you want throughout the call.
>>>> If you reboot the phone, it will persist.  It's just a matter of doing
>>>> it all properly.
>>>>
>>>>
>>>> On Mon, Jan 31, 2011 at 3:20 PM, Chris Burns <chris at cloudtel.com> wrote:
>>>> > Not sure the polycoms do it exactly how he would like. Rebooting phones
>>>> > can
>>>> > trip up many versions of soundpoint firmware. In our case we had a big
>>>> > opportunity with a client who was stuck on such a version of soundpoint,
>>>> > with an integrated web app on their 650s. Patrick, if this code works
>>>> > for
>>>> > you dont let it stop you from applying pressure on your vendor to make
>>>> > your
>>>> > phones work the way they should. We all have to put the pressure on our
>>>> > vendors when they make mistakes ... after all these folks are charging
>>>> > money, as opposed to FreeSWITCH.
>>>> >
>>>> > Basically this program will store and repeat - on interval - any unique
>>>> > PRESENCE_IN events it hears from the 'presence' app or api
>>>> > (mod_dptools). It
>>>> > will also override events from outside the dialplan with stored events
>>>> > (eg.
>>>> > from a misbehaving SIP phone). You need to build the php module for ESL
>>>> > to
>>>> > run the code
>>>> > http://wiki.freeswitch.org/wiki/Event_Socket_Library#Installation
>>>> >
>>>> > WARNING: this code is just an example pulled from a larger presence
>>>> > application. I tested it in my lab with polycoms, but I cant guarantee
>>>> > your
>>>> > safety, molten lava, bat country, etc. This may not be a very smart way
>>>> > to
>>>> > solve the problem, but this is what I came up with when backed into a
>>>> > corner
>>>> > and you are welcome to it ...
>>>> >
>>>> > http://pastebin.freeswitch.org/15193
>>>> >
>>>> >
>>>> > On Mon, Jan 31, 2011 at 3:04 PM, Anthony Minessale
>>>> > <anthony.minessale at gmail.com> wrote:
>>>> >>
>>>> >> You are heading the wrong way down the ladder but its worth a try.
>>>> >> Grandstream is notorious for not following specs =D
>>>> >>
>>>> >> I have engaged SNOM to again try to sync up for interop.  Stay tuned.
>>>> >> I would really prefer to have them working.
>>>> >>
>>>> >> Meanwhile try firmware 7.1.35 on your snom as that was before things
>>>> >> started to break.
>>>> >>
>>>> >> Also if you have polycom or linksys they have been known to work
>>>> >> better with blf.
>>>> >>
>>>> >>
>>>> >>
>>>> >> On Mon, Jan 31, 2011 at 1:19 PM, Patrick Plattes
>>>> >> <patrick.plattes at niemann-frey.info> wrote:
>>>> >> > Hi :-)
>>>> >> >
>>>> >> > I think SNOM has a problem with the quality of the firmware. maybe
>>>> >> > they should glp it, so we can fix it ;-)
>>>> >> >
>>>> >> > Tomorrow I will test it with an Grandstream GPX-2000 maybe it works
>>>> >> > with this device. If it does I will also ask SNOM for a fix.
>>>> >> >
>>>> >> > Thanks,
>>>> >> >  Patrick
>>>> >> >
>>>> >> > _______________________________________________
>>>> >> > FreeSWITCH-users mailing list
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>>>> >> >
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>>>> >> >
>>>> >>
>>>> >>
>>>> >>
>>>> >> --
>>>> >> Anthony Minessale II
>>>> >>
>>>> >> FreeSWITCH http://www.freeswitch.org/
>>>> >> ClueCon http://www.cluecon.com/
>>>> >> Twitter: http://twitter.com/FreeSWITCH_wire
>>>> >>
>>>> >> AIM: anthm
>>>> >> MSN:anthony_minessale at hotmail.com
>>>> >> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>>>> >> IRC: irc.freenode.net #freeswitch
>>>> >>
>>>> >> FreeSWITCH Developer Conference
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>>>> >>
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>>>> >>
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>>>> >
>>>> >
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>>>> >
>>>> >
>>>>
>>>>
>>>>
>>>> --
>>>> Anthony Minessale II
>>>>
>>>> FreeSWITCH http://www.freeswitch.org/
>>>> ClueCon http://www.cluecon.com/
>>>> Twitter: http://twitter.com/FreeSWITCH_wire
>>>>
>>>> AIM: anthm
>>>> MSN:anthony_minessale at hotmail.com
>>>> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>>>> IRC: irc.freenode.net #freeswitch
>>>>
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>>>>
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>>>
>>>
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>>>
>>>
>>
>>
>>
>> --
>> Anthony Minessale II
>>
>> FreeSWITCH http://www.freeswitch.org/
>> ClueCon http://www.cluecon.com/
>> Twitter: http://twitter.com/FreeSWITCH_wire
>>
>> AIM: anthm
>> MSN:anthony_minessale at hotmail.com
>> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>> IRC: irc.freenode.net #freeswitch
>>
>> FreeSWITCH Developer Conference
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>> googletalk:conf+888 at conference.freeswitch.org
>> pstn:+19193869900
>>
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>>
>
>
>
> --
> Patrick Plattes
> IT - Projektleiter
>
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-- 
Anthony Minessale II

FreeSWITCH http://www.freeswitch.org/
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AIM: anthm
MSN:anthony_minessale at hotmail.com
GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
IRC: irc.freenode.net #freeswitch

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