[Freeswitch-users] Persistence BLFs (or: Dear PBX please remember the BLF state)
Patrick Plattes
patrick.plattes at niemann-frey.info
Tue Feb 1 02:25:25 MSK 2011
hi :-)
i will try it with other phones. if i'll get it wo work i'm going back
to the snom phones and try to get a fix (maybe fw 7.1.35 works for
me).
it seems like chris had nearly the same problem and i also don't know
if presence_id can help here, but on the other hand ... you are the
main developer :-)
i'll try it and i'll tell you if it works or not. and i will write an
article inn the wiki :-)
thanks,
the guy who started the thread ;-)
2011/1/31 Anthony Minessale <anthony.minessale at gmail.com>:
> So sounds like the guy who started the thread should be able to get
> what he needs if we can find out why it's not working on snom then.
>
>
> On Mon, Jan 31, 2011 at 4:42 PM, Chris Burns <chris at cloudtel.com> wrote:
>> For calls, presence_id works perfectly and that is what I use. In the case
>> of my client, they were using BLFs to show additional information like which
>> desks have spanish or french speaking agents (because the agents switch
>> around desks daily). The call is just to an extension to add/remove the
>> phone from a fifo queue, which then has to trigger an auxilary BLF on/off.
>> The call to the extension will be over and the phone's own BLF will unlight,
>> but the auxilary BLF should remain lit ... showing them as a proud member of
>> the spanish speaking fifo queue to the managers who rely on blinking red
>> lights to do so. The end result of my ESL app is that nothing can change my
>> auxilary BLFs except my dialplan, and any phones that reboot or get plugged
>> in new get lit up properly.
>>
>> Was there a way I could have used presence_id and skipped using mod_dptools?
>> I didnt see how to do it.
>>
>>
>> On Mon, Jan 31, 2011 at 5:16 PM, Anthony Minessale
>> <anthony.minessale at gmail.com> wrote:
>>>
>>> bottom line is, if you use the presence_id how it was designed, it
>>> will report any presence you want throughout the call.
>>> If you reboot the phone, it will persist. It's just a matter of doing
>>> it all properly.
>>>
>>>
>>> On Mon, Jan 31, 2011 at 3:20 PM, Chris Burns <chris at cloudtel.com> wrote:
>>> > Not sure the polycoms do it exactly how he would like. Rebooting phones
>>> > can
>>> > trip up many versions of soundpoint firmware. In our case we had a big
>>> > opportunity with a client who was stuck on such a version of soundpoint,
>>> > with an integrated web app on their 650s. Patrick, if this code works
>>> > for
>>> > you dont let it stop you from applying pressure on your vendor to make
>>> > your
>>> > phones work the way they should. We all have to put the pressure on our
>>> > vendors when they make mistakes ... after all these folks are charging
>>> > money, as opposed to FreeSWITCH.
>>> >
>>> > Basically this program will store and repeat - on interval - any unique
>>> > PRESENCE_IN events it hears from the 'presence' app or api
>>> > (mod_dptools). It
>>> > will also override events from outside the dialplan with stored events
>>> > (eg.
>>> > from a misbehaving SIP phone). You need to build the php module for ESL
>>> > to
>>> > run the code
>>> > http://wiki.freeswitch.org/wiki/Event_Socket_Library#Installation
>>> >
>>> > WARNING: this code is just an example pulled from a larger presence
>>> > application. I tested it in my lab with polycoms, but I cant guarantee
>>> > your
>>> > safety, molten lava, bat country, etc. This may not be a very smart way
>>> > to
>>> > solve the problem, but this is what I came up with when backed into a
>>> > corner
>>> > and you are welcome to it ...
>>> >
>>> > http://pastebin.freeswitch.org/15193
>>> >
>>> >
>>> > On Mon, Jan 31, 2011 at 3:04 PM, Anthony Minessale
>>> > <anthony.minessale at gmail.com> wrote:
>>> >>
>>> >> You are heading the wrong way down the ladder but its worth a try.
>>> >> Grandstream is notorious for not following specs =D
>>> >>
>>> >> I have engaged SNOM to again try to sync up for interop. Stay tuned.
>>> >> I would really prefer to have them working.
>>> >>
>>> >> Meanwhile try firmware 7.1.35 on your snom as that was before things
>>> >> started to break.
>>> >>
>>> >> Also if you have polycom or linksys they have been known to work
>>> >> better with blf.
>>> >>
>>> >>
>>> >>
>>> >> On Mon, Jan 31, 2011 at 1:19 PM, Patrick Plattes
>>> >> <patrick.plattes at niemann-frey.info> wrote:
>>> >> > Hi :-)
>>> >> >
>>> >> > I think SNOM has a problem with the quality of the firmware. maybe
>>> >> > they should glp it, so we can fix it ;-)
>>> >> >
>>> >> > Tomorrow I will test it with an Grandstream GPX-2000 maybe it works
>>> >> > with this device. If it does I will also ask SNOM for a fix.
>>> >> >
>>> >> > Thanks,
>>> >> > Patrick
>>> >> >
>>> >> > _______________________________________________
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>>> >> >
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>>> >> >
>>> >>
>>> >>
>>> >>
>>> >> --
>>> >> Anthony Minessale II
>>> >>
>>> >> FreeSWITCH http://www.freeswitch.org/
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>>> >>
>>> >> AIM: anthm
>>> >> MSN:anthony_minessale at hotmail.com
>>> >> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>>> >> IRC: irc.freenode.net #freeswitch
>>> >>
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>>> >>
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>>> >
>>> >
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>>> >
>>> >
>>>
>>>
>>>
>>> --
>>> Anthony Minessale II
>>>
>>> FreeSWITCH http://www.freeswitch.org/
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>>>
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>>
>>
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>>
>
>
>
> --
> Anthony Minessale II
>
> FreeSWITCH http://www.freeswitch.org/
> ClueCon http://www.cluecon.com/
> Twitter: http://twitter.com/FreeSWITCH_wire
>
> AIM: anthm
> MSN:anthony_minessale at hotmail.com
> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
> IRC: irc.freenode.net #freeswitch
>
> FreeSWITCH Developer Conference
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> googletalk:conf+888 at conference.freeswitch.org
> pstn:+19193869900
>
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--
Patrick Plattes
IT - Projektleiter
Niemann + Frey GmbH
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