[Freeswitch-users] Can't quite get call screening to work

[Michael Collins]

it looks like the person who posted that example did not post their sample
phrase macro file. However, do a git pull...

commit 9ea3ce666fa7f021b5c2a7e2fbe153eb351c5734
Author: Michael S Collins <msc at freeswitch.org>
Date:   Wed Dec 7 14:49:16 2011 -0800

    config: add screen_confirm macro to lang/en/ivr/sounds.xml

snag that config file and drop it into conf/lang/en/ivr/ and then
reloadxml. I did this on the fly w/o testing so be sure to test it
thoroughly to make sure it works! Also, be sure to use the full path name
to the sound file that you are playing back.

-MC

On Wed, Dec 7, 2011 at 12:49 PM, Phil Quesinberry <
philq at qsystemsengineering.com> wrote:

> I'm trying to use the call screening example in the wiki and can't get FS
> to
> play the caller's name back to the destination extension.
> example here:
>
> http://wiki.freeswitch.org/wiki/FreeSwitch_Dialplan_XML#Example_13:_Call_Scr
> eening
>
> The initial announcement asking for the caller's name works fine:
> EXECUTE sofia/internal/102 at 192.168.1.6:5060 phrase(voicemail_record_name)
> 2011-12-07 14:52:13.715494 [DEBUG] mod_dptools.c:2362 Execute
> voicemail_record_name() lang
> 2011-12-07 14:52:13.715494 [DEBUG] switch_ivr_play_say.c:67 No language
> specified - Using [en]
> 2011-12-07 14:52:13.715494 [DEBUG] switch_ivr_play_say.c:244 Handle
> play-file:[voicemail/vm-record_name1.wav] (en:en)
> 2011-12-07 14:52:13.715494 [DEBUG] switch_ivr_play_say.c:1302 Codec
> Activated L16 at 8000hz 1 channels 20ms
> 2011-12-07 14:52:18.695891 [DEBUG] switch_ivr_play_say.c:1672 done playing
> file
> /usr/local/freeswitch/sounds/en/us/callie/voicemail/vm-record_name1.wav
> EXECUTE sofia/internal/102 at 192.168.1.6:5060 playback(tone_stream://%(500,
> 0,
> 640))
> 2011-12-07 14:52:18.799791 [DEBUG] switch_ivr_play_say.c:1302 Codec
> Activated L16 at 8000hz 1 channels 20ms
> 2011-12-07 14:52:19.299814 [DEBUG] switch_ivr_play_say.c:1672 done playing
> file tone_stream://%(500, 0, 640)
> EXECUTE sofia/internal/102 at 192.168.1.6:5060
> set(playback_terminators=#*0123456789)
> 2011-12-07 14:52:19.299814 [DEBUG] mod_dptools.c:1263
> sofia/internal/102 at 192.168.1.6:5060 SET
> [playback_terminators]=[#*0123456789]
>
> Then the caller's name is recorded, and I've verified that the recording is
> indeed saved in /tmp:
> EXECUTE sofia/internal/102 at 192.168.1.6:5060 record(/tmp/102-name.wav 7 200
> 2)
> 2011-12-07 14:52:19.299814 [DEBUG] switch_ivr_play_say.c:585 Raw Codec
> Activated
> 2011-12-07 14:52:19.299814 [DEBUG] switch_core_codec.c:116
> sofia/internal/102 at 192.168.1.6:5060 Push codec L16:70
> .
> EXECUTE sofia/internal/102 at 192.168.1.6:5060 set(group_confirm_key=1)
> 2011-12-07 14:52:21.623965 [DEBUG] mod_dptools.c:1263
> sofia/internal/102 at 192.168.1.6:5060 SET [group_confirm_key]=[1]
> EXECUTE sofia/internal/102 at 192.168.1.6:5060set(fail_on_single_reject=true)
> 2011-12-07 14:52:21.623965 [DEBUG] mod_dptools.c:1263
> sofia/internal/102 at 192.168.1.6:5060 SET [fail_on_single_reject]=[true]
> EXECUTE sofia/internal/102 at 192.168.1.6:5060
> set(group_confirm_file=phrase:screen_confirm:/tmp/102-name.wav)
> 2011-12-07 14:52:21.623965 [DEBUG] mod_dptools.c:1263
> sofia/internal/102 at 192.168.1.6:5060 SET
> [group_confirm_file]=[phrase:screen_confirm:/tmp/102-name.wav]
> EXECUTE sofia/internal/102 at 192.168.1.6:5060 set(continue_on_fail=true)
> 2011-12-07 14:52:21.623965 [DEBUG] mod_dptools.c:1263
> sofia/internal/102 at 192.168.1.6:5060 SET [continue_on_fail]=[true]
> EXECUTE sofia/internal/102 at 192.168.1.6:5060 bridge(user/102)
> .
> Then when attempting to play back the Output from the console showing the
> error is here:
> 2011-12-07 14:52:26.348406 [ERR] switch_ivr_play_say.c:142 Can't find macro
> screen_confirm.
> 2011-12-07 14:52:26.348406 [WARNING] switch_ivr_play_say.c:339 Macro
> [screen_confirm]: '/tmp/102-name.wav' did not match any patterns
> 2011-12-07 14:52:26.348406 [ERR] switch_ivr_originate.c:219
> sofia/internal/sip:102 at 192.168.1.4:5060 Error Playing File!
>
> The call goes right to voicemail once the destination extension attempts to
> answer it.
>
> Where are these macros supposed to be stored?  Somewhere under
> /usr/local/freeswitch/conf/lang/en?  Do I need to create a macro for
> screen_confirm or is it just named incorrectly or in the wrong place?
>
> Thanks,
>
> Phil Quesinberry
> Q Systems Engineering, Inc.
> Electronic Controls and Embedded Systems Development
> (410) 969-8002
> http://www.qsystemsengineering.com
>
>
>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
> 
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