[Freeswitch-users] Session ends unexpectedly during record dial plan usage

[king2kin]

I also encountered a problem in sip recording during outbound IVR call where Freeswitch makes an outbound call to some user, and he/she answered the call to take actions following FS IVR.

for the same dialplan extension and IVR lua script, IVR runs perfect for inbound call; however, the IVR always failed to record message for outbound call although it may still play audio and detect dtmf ...  For recording, a sound file is always generated on disk but it contains nothing.

For its details (dialplan and ivr lua script), please look at my post with subject [How to start IVR script via dialplan by making an outbound call].

Is it possible that sip record has some bug?

--- On Tue, 8/30/11, Michael Collins <msc at freeswitch.org> wrote:

From: Michael Collins <msc at freeswitch.org>
Subject: Re: [Freeswitch-users] Session ends unexpectedly during record dial plan usage
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Date: Tuesday, August 30, 2011, 1:39 AM



On Monday, August 29, 2011, Anthony Minessale <anthony.minessale at gmail.com> wrote:
> /me punches MSC in the arm.....

Haha, I deserved that one. Might wanna smack me with the ClueBat (tm) as well.


Adam,
 If you simply want to record the call between two parties then look on the wiki for the record_session app. Look at the diff between it and the record app. They are *totally* different concepts. 

Let us know if you have any other questions.


-MC
>
> On Mon, Aug 29, 2011 at 12:29 PM, Michael Collins <msc at freeswitch.org> wrote:
>> Go ahead and get a console debug log on this along with a SIP trace. Drop it

>> in pastebin. Hopefully it contains some clues as to what is happening.
>> -MC
>>
>> On Thu, Aug 25, 2011 at 11:55 AM, Adam Kelloway <adam.kelloway at newpace.ca>

>> wrote:
>>>
>>> Hi there,
>>>
>>> I have a freeswitch installation that I can make sip calls to to listen
>>> to IVR menus. The sessions last as long as either side does not hang up.

>>> The exception to this is when I use the 'record' dial plan tool. The sip
>>> session ends unexpectedly after about 32+ seconds into the recording.
>>> This happens every time I use the record tool. Note that I have set the

>>> maximum message length to 120 seconds, so this shouldn't be coming into
>>> play here (and shouldn't affect the session anyway).
>>>
>>> Has anyone ever experienced this, and do you have any suggestions as to

>>> what might be the cause?
>>>
>>> Note that there is no NAT involved here. There are also no Expires or
>>> Session-Expires header(s) in the sip INVITE or response that would

>>> affect the length of the session. Indeed, the same type of session can
>>> continue indefinitely until about 32+ seconds after I invoke the record
>>> dial plan tool.
>>>

>>> Thanks,
>>>
>>> Adam
>>>
>>>
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org

>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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>>> http://www.freeswitch.org
>>
>>
>>
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>>
>
>
>
> --
> Anthony Minessale II
>
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