[Freeswitch-users] voicemail doesn't work
Michael Collins
msc at freeswitch.org
Thu Aug 18 00:37:55 MSD 2011
Use pastebin.freeswitch.org and put the console debug output there. Capture
the traffic for both the working and non-working dialplans. Hopefully there
will be an error or warning that gives a clue as to what is happening. Hint:
use "FreeSWITCH Log" as the syntax highlighting and it will be much easier
to read.
-MC
On Wed, Aug 17, 2011 at 8:55 AM, Yungwei Chen <yungwei at resolvity.com> wrote:
> If I change my dialplan to the following, voicemail will work properly.
> What am I missing here? Thanks.****
>
> <extension name="main_number_2" continue="true">
> <condition field="destination_number" expression="^1112223333$">****
>
> <!--****
>
> <action application="set" bluebox="settingEndBridge"
> data="hangup_after_bridge=true"/>
> <action application="set" bluebox="settingFail"
> data="continue_on_fail=true"/>
> <action application="set" bluebox="autoPlay"
> data="vm_auto_play=false"/>
> <action application="set" bluebox="settingTimeout"
> data="call_timeout=30"/>
> <action application="set" bluebox="settingRing"
> data="ringback=${us-ring}"/>
> <action application="set" bluebox="settingRingXfer"
> data="transfer_ringback=${us-ring}"/>
> <action application="export" bluebox="sipCalleeIdName"
> data="sip_callee_id_name=m1"/>
> <action application="export" bluebox="sipCalleeIdNumber"
> data="sip_callee_id_number=1112223333"/>
> -->****
>
> <action application="answer"/>
> <action application="voicemail" data="default voicemail_2 91000"/>
> <action application="hangup"/>
> </condition>
> </extension>****
>
> ** **
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Nandy
> Dagondon
> *Sent:* Monday, August 15, 2011 6:52 PM
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] voicemail is not saved****
>
> ** **
>
> check the directory/file permissions
> -nandy****
>
> On Tue, Aug 16, 2011 at 3:33 AM, Yungwei Chen wrote:****
>
> Hi,
>
> I left several voicemails (Each is longer than 3 sec) to a user account,
> but none is available when I check the mailbox.
> Relevant settings are listed below. What am I missing here? Thanks.
>
> In conf/autoload_configs/modules.conf.xml, mod_voicemail is already loaded.
> freeswitch at internal> load mod_voicemail
> +OK Reloading XML
> -ERR [Module already loaded]
> freeswitch at internal> 2011-08-15 14:32:10.666978 [WARNING]
> switch_loadable_module.c:998 Module mod_voicemail Already Loaded!
>
> Here's the content of conf/autoload_configs/voicemail.conf.xml:
> <configuration name="voicemail.conf" description="Voicemail">
> <settings>
> </settings>
> <profiles>
> <profile name="default">
> <param name="file-extension" value="wav"/>
> <param name="terminator-key" value="#"/>
> <param name="max-login-attempts" value="3"/>
> <param name="digit-timeout" value="10000"/>
> <param name="min-record-len" value="3"/>
> <param name="max-record-len" value="300"/>
> <param name="max-retries" value="3"/>
> <param name="tone-spec" value="%(1000, 0, 640)"/>
> <param name="callback-dialplan" value="XML"/>
> <param name="callback-context" value="default"/>
> <param name="play-new-messages-key" value="1"/>
> <param name="play-saved-messages-key" value="2"/>
> <param name="login-keys" value="0"/>
> <param name="main-menu-key" value="0"/>
> <param name="config-menu-key" value="5"/>
> <param name="record-greeting-key" value="1"/>
> <param name="choose-greeting-key" value="2"/>
> <param name="change-pass-key" value="6"/>
> <param name="record-name-key" value="3"/>
> <param name="record-file-key" value="3"/>
> <param name="listen-file-key" value="1"/>
> <param name="save-file-key" value="2"/>
> <param name="delete-file-key" value="7"/>
> <param name="undelete-file-key" value="8"/>
> <param name="email-key" value="4"/>
> <param name="pause-key" value="0"/>
> <param name="restart-key" value="1"/>
> <param name="ff-key" value="6"/>
> <param name="rew-key" value="4"/>
> <param name="skip-greet-key" value="#"/>
> <param name="previous-message-key" value="1"/>
> <param name="next-message-key" value="3"/>
> <param name="skip-info-key" value="*"/>
> <param name="repeat-message-key" value="0"/>
> <param name="record-silence-threshold" value="200"/>
> <param name="record-silence-hits" value="2"/>
> <param name="web-template-file" value="web-vm.tpl"/>
> <!-- if you need to change the sample rate of the recorded files e.g.
> gmail voicemail player -->
> <!--<param name="record-sample-rate" value="11025"/>-->
> <!-- the next two both must be set for this to be enabled
> the extension is in the format of <dest> [<dialplan>] [<context>]
> -->
> <param name="operator-extension" value="operator XML default"/>
> <param name="operator-key" value="9"/>
> <param name="vmain-extension" value="vmain XML default"/>
> <param name="vmain-key" value="*"/>
> <!-- playback created files as soon as they were recorded by default
> -->
> <!--<param name="auto-playback-recordings" value="true"/>-->
> <email>
> <param name="template-file" value="voicemail.tpl"/>
> <param name="notify-template-file" value="notify-voicemail.tpl"/>
> <!-- this is the format voicemail_time will have -->
> <param name="date-fmt" value="%A, %B %d %Y, %I %M %p"/>
> <param name="email-from" value="${voicemail_account}@
> ${voicemail_domain}"/>
> </email>
> <!--<param name="storage-dir" value="/tmp"/>-->
> <!--<param name="odbc-dsn" value="dsn:user:pass"/>-->
> <!--<param name="record-comment" value="Your Comment"/>-->
> <!--<param name="record-title" value="Your Title"/>-->
> <!--<param name="record-copyright" value="Your Copyright"/>-->
> </profile>
> </profiles>
> </configuration>
>
> In conf/directory/default.xml, user 91000 is defined in domain voicemail_2.
> <domain name="voicemail_2">
> <groups>
> <group name="default">
> <users>
> <user bluebox_id="2" id="91000">
> <params>
> <param name="sip-forbid-register" value="true"/>
> <param name="vm-password" value="xxxx"/>
> <param name="vm-message-ext" value="wav"/>
> <param name="vm-mailto" value="xxx at xxx.com"/>
> <param name="email-addr" value="xxx at xxx.com"/>
> <param name="vm-delete-file" value="false"/>
> <param name="vm-attach-file" value="true"/>
> <param name="vm-email-all-messages" value="true"/>
> </params>
> <variables>
> <variable name="timezone" value="America/Chicago"/>
> </variables>
> </user>
> </users>
> </group>
> </groups>
> </domain>
>
> In my dialplan, calls to 1112223333 will be sent to user 91000's voicemail
> box if they are not answered.
> <extension name="main_number_2" continue="true">
> <condition field="destination_number" expression="^1112223333$">
> <action application="set" bluebox="settingEndBridge"
> data="hangup_after_bridge=true"/>
> <action application="set" bluebox="settingFail"
> data="continue_on_fail=true"/>
> <action application="set" bluebox="autoPlay"
> data="vm_auto_play=false"/>
> <action application="set" bluebox="settingTimeout"
> data="call_timeout=30"/>
> <action application="set" bluebox="settingRing"
> data="ringback=${us-ring}"/>
> <action application="set" bluebox="settingRingXfer"
> data="transfer_ringback=${us-ring}"/>
> <action application="export" bluebox="sipCalleeIdName"
> data="sip_callee_id_name=m1"/>
> <action application="export" bluebox="sipCalleeIdNumber"
> data="sip_callee_id_number=1112223333"/>
> <action application="bridge" data="user/91000@$${location_3}"/>
> <action application="answer"/>
> <action application="voicemail" data="default voicemail_2 91000"/>
> <action application="hangup"/>
> </condition>
> </extension>
>
>
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> http://www.freeswitch.org****
>
> ** **
>
>
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>
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